Description

The ideal candidate will ensure the ultimate comfort, cleanliness and safety for all of our members. Oversee and inspect daily cleaning of guest rooms, as well as private and public areas on property. Assist management in training, hiring, and managing daily activities of department team members. Responsible for weekly inventory and ordering. 

Essential Duties and Responsibilities:

• Ensure and consistently execute a surgically clean environment. 
• Have knowledge of all in-house and arriving members and guests. 
• Prioritize room cleaning.
• Responsible for updating guests and or member profiles accordingly or informing Member Services about the comments necessary to make. 
• Inform Member Services when room has been inspected and is ready. 
• Provide personal services of the highest level that may include, but not limited, to restaurant reservation, room check in, direct members and or guests to hostess for dining or event space as requested, etc. 
• Ensure every member interaction is professional, personal and a seamless experience.
• Partnering with other departments to ensure a consistent member experience by effectively communication with all staff.
• Familiarization of the Club’s current programming and promotions to provide accurate information to Members. 
• Project an approachable and professional image in personal appearance and conduct. 
• Efficiently complete tasks and or projects given from direct report.
• Complete weekly inventory and ordering.
• Responsible for producing weekly schedules.
• Support the management team as needed. 
• Other duties as assigned

Requirements

Required Skill and Abilities:

• Highly motivated and experienced individual, who has worked in a similar role. 
• Confident communicator with exceptional people skills.
• Strong organizational and follow-up skills.
• Accuracy and attention to detail.
• Professional and welcoming personality.
• Genuine passion and enthusiasm to learn. 
• Ability to work in a fast moving and dynamic environment.
• Impeccable appearance and personal grooming.
• Able execute tasks within a timely manner.
• Leadership and supervisory experience.
• Ability to work a flexible schedule including day shifts, evening shifts, holidays, and weekends.
• Proficient on a PC or Mac.

Education:

High School diploma or GED equivalent.

Physical Requirements:

• Must be able to work on your feet as well as stationary for at least 8 hours daily.
• Must be able to lift, carry and place objects weighing less than or equal to 50 pounds

The Stovall House is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.