What are the responsibilities and job description for the IVR Application Developers position at The Timberline Group?

6 month with potential to Convert or Extend
Location: Remote - Must reside in US
Work Hours: standard
Qualifications/Skills Needed:
New team to support Amazon Connect Chat enhancements and migration roadmap

Participate in the design, development and delivery of solutions on IVR solution
Develop efficient and high-performance call flows
Create unit tests to maximize code coverage and cover end to end business scenarios
Support existing architecture and code
Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
Collaborates within the Agile framework, fosters a team approach to software development and delivery
Ensure all code developed follows DevOps practices

Describe the performance expectations/metrics for this individual and their team:

The developer needs to be an experienced IVR developer with AWS Connect experience.
The candidate should have experience building contact flows (both call and chat) in AWS Connect.
The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
The developer will have a strong knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.

What previous job titles or background work will in this role?

IVR Engineer
Telecom Engineer
Telecom integrations engineer

REQUIRED SKILLS
-Amazon Connect chat
-Node.js
-AWS Cloud (lambda/DynamoDB

PREFERRED SKILLS
-gitlab
-Terraform
-Jira/ServiceNow

Not eligible for Corp2Corp
Candidates must be legally authorized to work in the US without sponsorship.

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What are the responsibilities and job description for the IVR Application Developers position at The Timberline Group?

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