What are the responsibilities and job description for the SMS Chat QA Lead position at The Timberline Group?
Not eligible for C2C
Candidates must be legally authorized to work in the US without sponsorship.
Must reside in the US
SMS Chat QA Lead
6 month with potential to Convert or Extend
Location: Remote - Must reside in US
Qualifications/Skills Needed:
Strong Communications Skills
Strong Leadership Skills
Strong Testing Skills – Experience with:
· Test Management Tools (in order of importance)
Candidates must be legally authorized to work in the US without sponsorship.
Must reside in the US
SMS Chat QA Lead
6 month with potential to Convert or Extend
Location: Remote - Must reside in US
Qualifications/Skills Needed:
Strong Communications Skills
- must have experience working in the Agile framework
- must work with Product Manager, Scrum Master and Dev Lead to understand requirements
- must work with teams of QA testers
- must be able to identify and escalate issues quickly and to the right teams
Strong Leadership Skills
- must be able to create Testing Strategy for PI, broken down into test plan for sprint work
- must be able to train new QA testers on Chat / Initialization testing methodology
- must be able to delegate work to QA testers and troubleshoot their testing issues
- must be able to extract reports from various testing tools
Strong Testing Skills – Experience with:
- Chat/SMS testing
- IVR Requirements/Data Mapping and estimating work effort
- Identifying the IVR conditions for requesting test data
- Requesting test data, preparing data and validating testing data using postman/Soap UI
- Identifying test cases from requirements
- Writing and executing test cases in TOSCA & Cyara
- AWS console
- DynamoDB
- API Gateway
- SNS
- SQS
- Lex
- CloudWatch Logs
- AWS CLI
· Test Management Tools (in order of importance)
- Jira
- Postman/Soap UI
- Cyara automation
- Tosca
- Git Lab
- AWS Connect Lambda testing
- Experience in Lambda test automation
- qTest
