Surgical Scheduler

Job Title: Surgical Coordinator

Reports To: Office Manager

Location(s): The Vascular Experts - Stratford

Pay Status: Full Time / Hourly Non Exempt

Position Summary:

The incumbent is responsible for maintaining and updating Physicians’ surgical schedules and informing patients of surgical procedures. Serves as a vital point of contact and liaison between patients, surgeons, surgical techs and others to coordinate all pre and post -operative actions and events.

Principal Duties & Responsibilities:

• Schedule surgical procedures as directed by Physicians, ensure that all procedures are entered into physician’s schedule in the computerized scheduling system. Make changes and updates as required.
• Ensure that physicians, and other stakeholders, are promptly notified informed of any changes, problems or cancellations related to any surgery.
• Coordinate and schedule meetings or presentations with any medical product vendors as directed by physician.
• Schedule all required pre-operative clearance appointments with other
  
  
  

physicians in a timely manner.

• Communicate with patients either in person or by phone, to provide all pre-operative information and instructions in a clear and timely manner.
• Prepare surgical paperwork promptly, and ensure paperwork is
  
  
  

submitted to appropriate individuals and institutions as required.

• Contact insurance companies regarding pre-certifications to ensure proper
  
  
  

documentation is in place prior to surgery.

• Obtain all medical clearance documentation and
  
  
  

submit to facility ensuring that all time requirements are met.

• When surgery has been completed, obtain operative report from
  
  
  

facility and scan into patient chart.

• Send post-op paperwork to Billing and Coding department.
• Scheduling of post-op follow up appointments.
• Scan documents into patient charts.
• Perform other related duties as assigned by Physician or other authorized executive or manager of TVE.
  
  
  

Required Experience, Education & Licensure:

Incumbent must possess a minimum of high school diploma and two (2) year prior experience working as surgical coordinator / scheduler in a hospital or ambulatory surgery center. A strong working knowledge of medical terminology is required. Must demonstrate superior customer service, interpersonal and communication skills to tactfully interact with physicians, staff, visitors, patients and their family members. Must be highly organized with exceptional focus on details to ensure each case can begin and end on time. Must be able to oversee a high volume of cases and schedules for multiple providers, and communicate with all team members in a clear and timely manner. Knowledge of ICD-10 and CPT coding is a plus.