What are the responsibilities and job description for the Stop Chasing Your Tail—Join Our Pack as a Front Desk Receptionist! position at The Wags Club?
Are you an experienced front desk professional with a passion for animals? Our luxury, cage-free doggy daycare in Santa Monica/West L.A. is looking for a seasoned Front Desk Receptionist to be the face of our premier daycare, boarding, and grooming service.
With a 10,000 sq. ft. grassy play area and a massive indoor space, we offer pups a resort-like experience—and we need your expertise to deliver top-notch service to our valued clients. If you're a dog-loving professional who thrives in a fast-paced environment, this is the opportunity for you!
Why Join Us?
- Competitive Pay: $19-$20 per hour, depending on experience.
- Top-Notch Benefits: Medical, dental, and vision after 60 days.
- Dog-Friendly Perks: Bring your dog to work every day—for free!
- Career Growth: Opportunities for advancement in a dynamic, growing company.
- Resort-Like Work Environment: Work in a fun, energetic, and welcoming space filled with happy pups!
What You’ll Do:
- Client Interaction: Serve as the first point of contact for clients, ensuring a welcoming and professional experience.
- Operational Excellence: Manage check-ins and check-outs, process payments, and maintain accurate records.
- Facility Tours: Showcase our state-of-the-art daycare and boarding facilities to potential clients.
- Problem Solving: Address client inquiries and escalate concerns as needed to management.
- Social Media Savvy: Create engaging content to share the fun and joy of our daycare on platforms like Facebook.
- Team Collaboration: Partner with daycare staff to meet the needs of our furry guests.
What We’re Looking For:
- Experienced Professionals: Minimum of 1-2 years in a front desk, reception, or customer service role.
- Dog Enthusiasts: A genuine love for animals—bonus points if you have dog-care experience.
- Strong Communicators: Excellent verbal and written communication skills to engage with clients and team members.
- Tech-Savvy Problem Solvers: Ability to quickly learn new systems and juggle multiple tasks efficiently.
- Detail-Oriented Organizers: Keep things running smoothly with impeccable attention to detail.
- Team Players: Thrive in a collaborative environment where everyone pitches in to provide the best service.
How to Apply:
Ready to take the leash and lead in this exciting role? Send us your resume along with a brief cover letter detailing your experience and why you’d be a perfect fit for our team.
Join our team and make tails wag every day! We can’t wait to hear from you.
Salary : $19 - $20