Senior Strategic Advisor

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success.



About The Wilshire Group

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23. This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency. While this role doesn't offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

Why Wilshire? Employee Testimonial

"The number of RCM subject matter experts I get to work with each day is unreal. Working alongside and as part of this team to help shape the RCM space is exciting."-Patti Consolver, Director of Business Development.

This position offers 60% fee sharing. Long-term contract 12 months.

Job Title: Senior Strategic Advisor

Company: The Wilshire Group

Location: Remote/Client-Based

Job Type: Full-Time

About The Wilshire Group:

The Wilshire Group is a leading healthcare consulting firm specializing in revenue cycle management, operational efficiency, and technology implementation. Our team of experts partners with healthcare organizations oto ptimize patient access, reduce denials, and enhance financial performance.

Position Summary:

We are seeking a Senior Strategic Advisor to join our team. This role will serve as a trusted consultant for healthcare clients, providing strategic insights, project management, and operational improvements across patient access and front-end revenue cycle workflows. The ideal candidate will have expertise in Epic systems, patient access operations, and business development.

Key Responsibilities:

• Act as an operational liaison for consulting projects focused on reducing patient access-owned denials, improving workflows, and implementing new technology.
• Lead project management efforts for multi-hospital healthcare organizations, including change management, process improvement, and subject matter expertise.
• Develop and execute patient access service line strategies, including implementation materials and innovation-focused initiatives.
• Provide business development support to drive client engagement and expand consulting services.
• Collaborate with IT and operational leadership to optimize work queues, registration processes, and scheduling efficiency.
• Lead initiatives to improve authorization procurement processes and real-time eligibility verification.
• Mentor analysts and project teams to enhance technical build capabilities and operational knowledge.
• Develop and configure dashboards, reports, and operational tracking tools to support key performance metrics.
  
  

Qualifications & Experience:

• 10 years of experience in Epic IT, healthcare operations, revenue cycle management, and Epic system optimization.
• Strong background in patient access, scheduling, real-time eligibility, authorization management, and financial counseling.
• Proven ability to lead large-scale projects and manage cross-functional teams.
• Expertise in change management, process improvement, and workflow optimization.
• Experience collaborating with IT teams to implement system enhancements and resolve operational issues.
• Strong analytical skills with experience developing dashboards and reporting tools.
• Excellent communication and leadership abilities, with a track record of fostering client relationships.
  
  

Preferred Certifications & Skills:

• Epic Certifications: ADT/Grand Central, Cadence, Prelude, Referrals, Welcome, MyChart.
• Experience working with major healthcare organizations, including academic medical centers and large health systems.
• Business development experience in the healthcare consulting space.
  
  

Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.