Description

Shift Leader (team member )

About us: The Works ® is a growing regional chain of community-minded cafés, dedicated to providing the highest quality food and friendliest customer service. Each of our cafés reflects the unique character and needs of the communities we serve. We’re committed to sourcing healthy, local ingredients for our bagels, breakfast and lunch sandwiches, soups, salads, smoothies, fresh-baked sweets and more...Our mission is to contribute to the health and well-being of our communities: our customers, our team members, and the environment.

Come experience our vibrant, community-oriented culture that promises to offer something new each day and opportunities to grow.

About you: At The Works the fun doesn’t stop with our hearth-baked bread...from smoothies, to handcrafted drinks, to quinoa bowls and much more. A Shift Leader is passionate about learning all aspects of the café. Shift leaders are excited to share and educate staff and customers about what drives us! You’re motivated, detail-oriented, and you love food. You have prior food service experience and are looking to develop leadership skills for the future. You enjoy working with others and feel comfortable directing, training and mentoring fellow team members.

Job Overview:

We’re looking for fresh, friendly faces to join our team in Concord, NH! More than glorified key holders, our Shift Leaders are an invaluable part of our store operations. You ensure efficient daily workflow, assist managers with administrative tasks, and mentor your fellow staff members in a position of responsibility with an opportunity for growth.

Position Type: Full-time and part-time positions available

Duties Include:

• Develop staff by giving timely, honest, and on-going feedback
• Oversee daily administrative requirements such as cash handling
• Adhere to established operational and service standards with commitment and passion to helping fellow staff do the same
• Ensure all restaurant equipment is properly maintained to ensure safety and sanitary standards
• Assist the General Manager in ways that will help build the cafés profits, strengthen the company culture, improve customer service, food quality, and team members’ morale. A successful candidate must have a strong commitment to the guests, exceptional communication skills, and positive experience working with corporate systems that contribute to efficient execution. Must be able to stand and walk for periods of 8 to 10 hours each shift, and be able to reach, bend, balance, and transport objects repeatedly during a shift.

Industry Leading Benefits:

• Employee discount on our nourishing meals (eat well and feel good at work!)
• Competitive pay (ask around—hourly pay plus pooled staff tips will be worth your efforts)
• Paid vacations! (Yeah, get paid to play in the sand, hike a mountain or visit family...)
• Insurance—take care of yourself with medical, dental, and vision insurance program
• Performance-based BONUS opportunities!