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Front Desk Representative

$26k-35k (estimate)
Full Time | Professional Associations 11 Months Ago

Description

Front Desk Representative

Join the greatest team in the west. Opportunity awaits you in Medora.


Our Company:

There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences.


TRMF was established in 1986—but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.


It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.


In the years since, we’ve grown from a staff of a handful of folks to more than 50 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.


We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family.


We are the Theodore Roosevelt Medora Foundation.


This Position:

As a member of the lodging team, a Front Desk Representative will operate the hotel/motel front desk and assist guests with inquiries.

  • Efficiently manages the operations of the front desk, ensuring minimal time for check-in and checkout
  • Warmly and professionally welcomes all guests
  • Directs guests to appropriate hotel staff for assistance with questions and special requests
  • Handle guest issues as they arise
  • Treats requests with professionalism, tact, and courteous manner
  • Ensures prompt delivery of final bills to guests
  • Ensures lobby and shared areas are kept neat and orderly
  • Maintains knowledge of Medora, Hotel Rooms, Hotel Policies and is able to assist guests in making reservations or providing recommendations


Our Location:

TRMF is located in the heart of the Badlands: Medora, North Dakota.

It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.

Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind.


Why Apply?

  • You have a passion for exploring beautiful places and meeting people from around the world.
  • Competitive wages with great opportunities for overtime work
  • Affordable company provided housing on-site
  • Employee meals provided at low cost in employee dining room
  • Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more!


Contact Us:

  • Learn more at  foundation.medora.com/employment/ 

WEBSITE

medora.com

HEADQUARTERS

BISMARCK, ND

SIZE

500 - 1,000

FOUNDED

1965

CEO

ED SCHAFER

REVENUE

$5M - $10M

INDUSTRY

Professional Associations

Related Companies
About Theodore Roosevelt Medora Foundation

For over 50 years, we've believed Medora is a special place. It's our mission to preserve this place for generations and to connect people to Medora for positve, life-changing experiences. Everything we do in Medora comes back to three, overlapping circles that guide our work: History, Education, and Entertainment. By focusing on activities that hone in on these three areas, we better complete our vision, and stay true to the tenants of our founder Harold Schafer, and the millions of people who have enjoyed Medora a family-friendly, historic and entertainment destination since 1965.

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The following is the career advancement route for Front Desk Representative positions, which can be used as a reference in future career path planning. As a Front Desk Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Representative. You can explore the career advancement for a Front Desk Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/10/2022: Springfield, MA

Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.

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Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.

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Coordinated and organized front desk operations to ensure excellent guest service.

03/04/2022: Muskegon, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Representative jobs

Requires a minimum of High School Diploma or GED.

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1+ years of experience as Front Desk Representative or similar role.

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Proven experience as front desk representative, agent or relevant position.

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Use front desk skills to complete their job efficiently.

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With experience in customer service.

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Step 3: View the best colleges and universities for Front Desk Representative.

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