Clerical Supervisor , OBGYN practices

Ready to start a fulfilling career with a leading healthcare organization that values and inspires you? Look no further than Thompson Health. Full time leadership opportunity. Join us in shaping the future of healthcare!

Benefits:

• Health, dental, vision insurance
• Tuition reimbursement up to $6000/year
• Contribution and match on Retirement Plan
• Four weeks paid time off
• Access to Success coaches
• Free parking

Schedule: Full time, Day hours.

Main Function:

• Responsible for the overall administration, budgetary, and operational functions of the clerical staff within the Outpatient OB/GYN department.
• Develops long-term strategies and short-term objectives to actively support the System’s vision, mission and values under the direction of the Practice Manager.
• Supervises 13-15 clinical secretaries and 2 surgical schedulers.
• Maintains a professional, enjoyable, and orderly work environment.
• Interprets policies, procedures, standards and regulations as is appropriate to clerical staff.
• Recognizes and supports the Thompson Way, has a vision for quality, and demonstrates professional leadership and direction for Outpatient OB/GYN.
• Facilitates monthly office staff meetings addressing operational issues and providing education as necessary.
• Complete the screening, interviewing, onboarding and training process for all new clerical staff for the outpatient OB/GYN departments.
• Completes annual performance evaluations for clerical team.

Required Job Specific Competencies:

• Demonstrates skills in communication, leadership, and problem-solving.
• Demonstrates the ability to develop and maintain collaborative working relationships with associates, medical staff, and vendors.
• Demonstrates knowledge and implications of Patient Rights and Ethics, Performance Improvement, Management of Information, Environment of Care/Safety, Infection Control, Leadership, Management of Human Resources and department competencies.
• Actively guards the confidentiality of sensitive information including, but not limited to, that of patients, staff, and the health system.
• Independently supervises the function of daily work assignments to assure productive workflow.
• Demonstrates skill in proactively resolving problems, recommending, and implementing continuous quality improvements.
• Supervises and monitors the activity of associates having responsibilities for an effective and efficient operation.
• Demonstrates ability to interact with others in a professional, courteous manner.
• Exhibits leadership through mentoring and development of associates.
• Provides administrative guidance and consultation appropriate to the growth and development of associates.
• Lives the CARES values at all times.

Qualifications:

• High School Diploma or GED required.
• Two to three years of clinical secretary experience required
• Computer knowledge and skills including but not limited to Microsoft Word and Excel required.
• Medical terminology required.
• Previous leadership or supervisory experience preferred
• Associate's Degree preferred.
• ICD-10/CPT coding experience preferred.
• Epic experience strongly preferred.

Company Culture:

Thompson Health has a culture of empowerment. At Thompson, interdisciplinary teams come together to improve care, your suggestions are welcomed and your ideas are part of the solution. Three of our executives have an RN background so we understand the importance of the patient experience!

• Focus on CARES values: Commitment, Action, Respect, Excellence, and Service
• Focus on Employee Wellness: Biometric screenings, Wellness programs, Onsite gym, Zen Room, Community Shared Agriculture program, Access to Success Coach
• Staff Recognition platforms: Shining Stars, CARESCount website

Pay Range: $24.00 - $30.00

Starting Pay: Based on Experience

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)