Popeyes Moody General Manager

Responsibilities

Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.

Ensure compliance with Popeyes operational standards, policies, and procedures.

Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.

Monitor and control food and labor costs to optimize profitability.

Conduct regular inventory checks, order supplies, and manage stock levels.

Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.

Handle customer inquiries, concerns, and complaints in a professional and timely manner.

Implement marketing and promotional activities to drive sales and increase customer engagement.

Develop and implement strategies to improve operational efficiency and maximize productivity.

Collaborate with regional and corporate management to achieve business objectives.

Requirements

Previous experience in a restaurant management role, preferably in the fast-food industry.

Strong leadership skills and ability to effectively manage and motivate a team.

Excellent interpersonal and communication skills.

In-depth knowledge of food safety and sanitation regulations.

Proficient in financial management and budgeting.

Ability to work in a fast-paced environment and make decisions under pressure.

Strong problem-solving and decision-making skills.

Flexibility to work varying shifts, including evenings, weekends, and holidays.

High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).

Benefits

Competitive salary and potential for performance-based bonuses.

Comprehensive health, dental, and vision insurance plans.

Retirement savings plans with employer contributions.

Paid time off and vacation days.

Career advancement opportunities within the Popeyes franchise.

Ongoing training and professional development programs.

Employee discounts on meals and merchandise.

Positive and inclusive work environment.

Opportunity to be part of a well-established and respected brand in the fast-food industry.

Potential for regional or corporate management positions within the organization.

PEOPLE DEVELOPMENT

Develops managerial and leadership abilities of restaurant management staff.

Consistently and constantly reinforces company values

Conducts meetings with restaurant management team on a regular basis.

Provides coaching and feedback on an on-going basis.

EMPLOYEE RELATIONS

Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.

Coaches restaurant management for improved performance.

Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.

ADMINISTRATION

Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.

Completes all required financial reports accurately.

Responds to P&L statements and takes corrective action as necessary.

Acts as liaison between the field and home office.