1 Patient Services Representative I- Andrews, SC Job in Andrews, SC
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Tidelands Health is Hiring a Patient Services Representative I- Andrews, SC Near Andrews, SC
DUTIES:
- Engages patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitor to promote positive patient experiences. Assists patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.
- Obtains and accurately enters required information for registration into the electronic health system. Follows prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur. Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.
- Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc. Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation.
- Thoroughly and accurately documents insurance verification information in the system, identifying deductibles, copayments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record.
- Answers all inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner. Consistently exhibits the highest level of service to all callers and fellow staff.
- Contacts patients by phone to remind them of upcoming appointments, relay instructions and/or to ask follow-up care questions as needed. Cancels and reschedules appointments as needed. May assist with identifying and initiating necessary referrals for specialist appointments, procedures and tests.
- Organizes, expedites and follows-up on any paperwork related to patient care.
- Schedules various types of appointments for providers and communicates any necessary instructions to the patient.
- Performs various administrative support duites for department/work location. Opens, sorts and distributes all types of mail and correspondence as is necessary and assigned.
- Responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
- High School Diploma or equivalent, required.
- At least 1 year of related customer facing experience, preferably in healthcare.
- Demonstrated understanding of basic medical terminology preferred. Call center, patient scheduling and/or physician front-office experience preferred. May consider prior call center experience.
- Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
- Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.
- Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
Job Summary
Full Time
Ambulatory Healthcare Services
$29k-36k (estimate)
11/22/2022
04/21/2023
tidelandshealth.org
MURRELLS INLET, SC
50 - 100
2002
JOHN HUNGERPIL
$50M - $200M
Ambulatory Healthcare Services
Related Companies
About Tidelands Health
As our regions largest health care provider, Tidelands Health is dedicated to keeping the communities we serve healthy and active, inside and outside of the hospital. Ours is a singular commitment: Better health begins here. Tidelands serves the Carolinas at four hospitals and more than 60 outpatient locations. More than 2,500 employee, physician and volunteer partners are working side by side with our communities to transform the health of our region promoting wellness, preventing illness, encouraging recovery and restoring health.
The job skills required for Patient Services Representative I- Andrews, SC include Customer Service, Scheduling, Front Office, HIPAA, Patient Registration, EHR, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative I- Andrews, SC. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative I- Andrews, SC. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative I- Andrews, SC positions, which can be used as a reference in future career path planning. As a Patient Services Representative I- Andrews, SC, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative I- Andrews, SC. You can explore the career advancement for a Patient Services Representative I- Andrews, SC below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
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Step 3: View the best colleges and universities for Patient Services Representative.
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