Senior Account Representative

1.  Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals:

·     Responsible for sales related commercial communications between TR and assigned Customer

·     Work to resolve all sales related, commercial and financial discrepancies

·     Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc

·     Build multi-level relationships within the Customer’s organization

·     Maintain high level of customer satisfaction

2.  Communicate Customer expectations within TR:

·     Receive and distribute RFQ’s, price targets, APR expectations, and competitor information

·     Review & understand Customer terms and conditions

·     Develop Customer Sales Strategy with significant assistance and guidance

·     Understand current market trends and the relationship to Customer expectations

3.    Work to improve profits and reduce cost or loss: 

·     Adhere to corporate profit targets

·     Understand corporate cost structure

·     Negotiate cost internally to meet Customer price targets

·     Monitor & report on Customer & commodity annual profitability targets

4.  Support and follow TR established processes, procedures and policies:

·     Follows, mentors & trains on TS & ISO procedures

·     Support TR Quality & Environmental Policies

5.  Provide departmental support:

·     Mentor and train Account Representative I

·     Document processing (filing, saving, faxing, distributing, etc)

·     Complete special projects as assigned by Account Representative III and Manager

TRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM).  Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan.  TRAM was founded in 1986 and currently employs 2,500 people at our 5 locations. 

We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys). 

Shift your career into drive and help TRAM make the driving experience an intuitive connection between the human body and the vehicle. 

TRAM, Inc. is an Equal Opportunity Employer.

For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/ 

This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!