What are the responsibilities and job description for the Medical Customer Service Representative position at Total Credit Recovery Ltd?
Job Title: Customer Service Representative (Medical)
Job Summary:
We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction. This role requires strong communication skills, attention to detail, and a passion for helping others.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate information about products and services
- Assist customers with order placement and product-related questions
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
- Conduct outbound calling to follow up on customer inquiries
- Collaborate with the sales team to meet customer needs
Requirements:
- Excellent communication skills in English (Bilingual a plus)
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in data entry and CRM software
- Strong multitasking abilities in a fast-paced environment
- Prior experience in customer service or related field is a plus
- Multilingual capabilities are advantageous
Join our team as a Customer Service Representative and embark on a rewarding career where you can make a difference in customers' lives. Apply now to be part of our dedicated team!
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Call center: 1 year (Required)
- Customer service: 1 year (Required)
- Medical collection: 1 year (Preferred)
Ability to Commute:
- Las Vegas, NV 89117 (Required)
Work Location: In person
Salary : $15