Healthcare Provider Services Specialist

Healthcare Provider Service Specialist
Hours: 8a-7p - 8 hour shifts

Responsibilities

• Resolve member or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, eligibility inquiries, and transportation arrangements

• Ensure all HIPAA and State requirements/regulations are always adhered to

• Research, follow up, and resolve all open/pending issues in a timely manner to ensure member or provider satisfaction

• Build and strengthen member or provider relationships by providing quality customer service.

• Maintain knowledge and understanding of all processes and procedures

Requirements
- Proficiency in English and Spanish is highly desirable
- Strong data entry skills with attention to detail
- Ability to communicate effectively in a medical office environment
- Experience in customer service is beneficial
- Familiarity with medical terminology is a plus

#INDAS

Job Types: Full-time, Contract

Pay: $15.75 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Location:

• Ohio (Required)

Work Location: Remote

Salary : $16