What are the responsibilities and job description for the Order Entry Admi position at TOUCH DYNAMIC?
About Touch Dynamic
We are a nationally recognized, certified US designer and manufacturer of All-in-One Touch All-in-One touch terminals, small form factor PC’s, mobile POS tablets and touch screen monitors for hospitality, retail, healthcare, government, and industrial industries.
Our ideal candidate is detail oriented, a great communicator, thrives in a multi-tasking role that requires problem solving, and enjoys playing a major role in customer interactions.
Overview
The Order Entry Administrator will provide exceptional customer service and product support to our clients as well as our sales teams. This position will manage a high volume of customer orders.
A Day In the Life of an Order Entry Administrator
•Receive and enter incoming customer order.
•Resolve product or service problems by clarifying the customer’s inquiry, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
•Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
•Check inventory records to determine availability of requested product.
Qualifications
▪High School Diploma or GED
▪Previous experience with customer service or data entry a plus but not required
▪Proficient with Microsoft Office Suite
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- South Plainfield, NJ 07080: Relocate before starting work (Required)
Work Location: In person
Salary : $20
