HRIS Analyst

This posting will remain open continuously until filled.

The Town of Castle Rock’s future and the quality of that depend on the choices we make today. Do you want to be part of a team that make decisions that work now while preserving and protecting Castle Rock’s identity and quality of life for the future? We value teamwork, cooperation, and quality communication.  We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Working for the Town of Castle Rock includes:

• The opportunity to make a difference in our community 
• Career Advancement Programs
• Employee well-being program
• Competitive total compensation with an excellent benefits package
• Free membership to the MAC or Recreation Center
• Public Service Student Loan Forgiveness eligible employer 

Essential Duties & Responsibilities:

• Act as functional system administrator for programs and systems used by Human Resources to include UKG.
• Work collaboratively with the Division of Information Technology (DoIT) to troubleshoot and resolve issues in HRIS applications. (We do not do any internal development nor deployment.)
• Help ensure Human Resources’ compliance with Colorado House Bill 21-1110 and other applicable federal and state laws and regulations regarding digital accessibility, making contributions by: reviewing and updating current and proposed content including Word documents, PowerPoint presentations, PDFs, forms and Excel spreadsheets to ensure they meet ADA compliance standards and follow the Web Content Accessibility Guidelines (WCAG). 
• Use a variety of manual and automated techniques to ensure digital content complies with all applicable accessibility criteria. Contribute to the organization’s digital accessibility policies, practices and processes based on evolving technologies, standards and specifications.
  • Use Adobe Acrobat, CommonLook and similar tools to audit and remediate PDF documents in order to ensure compliance with PDF best practices and accessibility standards. 
  • Review all digital content for best practices conformance and, where appropriate, suggest or implement improvements. 
  • Use assistive technologies, such as screen readers (such as JAWS, Narrator, or NVDA), to manually ensure document experiences are equitable and functional. 
  • Engage with external vendors, where approved and appropriate, to ensure their products meet or exceed all applicable standards.
  • Coordinate and fulfill digital accessibility-related requests from internal and external HR stakeholders.
  • Contribute to HR’s prioritization of needed accessibility improvements and related plans and track and report on progress and activities related to accessibility compliance.
• Experience authoring, remediating and auditing documents for accessibility for accessibility compliance preferred. Willingness to receive training relative to digital accessibility standards may substitute for experience.
• Assists in analyzing trends and metrics in partnership with the HR Manager to develop solutions, programs and policies.
• Audit data within HRIS to maintain data integrity and ensure system controls and processes meet established internal and external requirements. Communicate audit findings, responding and triaging appropriately.
• Fulfill ongoing report requests for creation of new reports, updates to existing reports and creation/adjustments to scheduled reports. Respond to regulatory reporting and other data requests in a timely efficient manner. Coordinate with federal and state entities in order to provide required reports and data.
  
• May assist in identifying initiatives that will continuously improve process efficiency, reporting capabilities, data integrity, and effectiveness of current state HRIS applications.
• Perform day-to-day administration and maintenance for HRIS applications (including interfaces, data maintenance utilities)
• Monitor data feeds between HRIS applications and other systems to ensure data is feeding as required (e.g. timely, accurately)
• Provide first tier customer support for all Human Resources Information Systems (HRIS) applications
• Support development and upgrading of HRIS applications. Assist in reviewing, tracking, and testing of different change requests and upgrades. Assist in the development and execution of test plans
• Work collaboratively with the Division of Information Technology (DoIT) to troubleshoot and resolve issues in HRIS applications as well as development and deployment of new applications
• Perform mass data loads and assist data management activities when needed
• Reads and analyzes routine and complex HR materials such as articles, white papers, contracts, periodicals and agreements.
• Makes presentations before Town employees and Town management staff.
• Performs other duties as assigned or required.

Minimum Qualifications:

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:  Bachelor’s Degree in computer science, business management, human resources or a closely related field.

Experience: Two (2) or more years of responsible experience in the area of human resources information systems administering Talent Management applications (including goal setting, performance, compensation, succession planning, career planning, etc.); or equivalent combination of education, training, and experience

Licenses and/or Certifications Required: 

• Valid Driver's License 

Preferred Qualifications:

• SHRM-CP and/or PHR certification   

Knowledge, Skills, and Abilities:

• Intimate knowledge of UKG and most Microsoft programs including Word and Excel, Outlook; Google; HRIS systems and databases. Advanced computer skills and experience with relevant applications (e.g., proprietary HRIS applications, Systems Knowledge, and Data Analytics).
• Detail-oriented with strong analytical skills.
  
• Ability to demonstrate above-average independent judgment, problem solving and initiative.
• Ability to exercise above-average initiative and judgment and makes decision within the scope of assigned authority.
• Ability to accurately compile and analyze large data sets and make sound recommendations. Advanced knowledge of Microsoft Excel (pivot tables, lookup and other advanced Excel functions and formulas).
• Strong ability to multi-task and respond quickly and effectively to changing priorities and demands.
• Beginning knowledge of current human resource practices.
• Beginning knowledge of federal, state and local legislation as it relates to employment.
• Knowledge of Town personnel guidelines, compensation system and benefit plans.
• Ability to maintain high integrity of confidential information.
• Demonstrates exceptional customer service skills.
• Knowledgeable of conflict resolution, consensus building, and persuasive techniques.
• Ability to attend off-site meetings in and outside of regular business hours.
• Working knowledge of health insurance industry, medical benefits, and other employee benefit plans.
• Skill in communicating effectively and professionally with all levels of management, employees, the public, and vendors verbally and in writing.
• Ability to provide guidance, and/or assistance to others on how to apply Guidelines procedures and policy in specific situations.
• Ability to understand oral and written instructions.

Physical Demands:

• Sedentary work for long periods of time
• Occasional physical work lifting no more than 10 pounds 
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment: 

• Works primarily in a clean, comfortable environment

Equipment Used: 

• Uses standard office equipment including a personal computer system
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.