Receptionist

The Receptionist performs a variety of clerical, customer service, and basic accounting duties to support Town operations. This position provides front desk reception and administrative support for the Town staff, manages various payments and account information, and ensures efficient daily operations at Town Hall. The Receptionist serves as a key point of contact for the public and requires a commitment to excellent customer service. This position is non-exempt under FLSA.

• This is a job-sharing position where two individuals will collaboratively cover operations from Monday to Friday, 8:00 a.m. to 4:00 p.m.
• One individual will be responsible for opening Town Hall promptly at 8:00 a.m., ensuring the facility is ready for daily operations.
• The other individual will be responsible for closing Town Hall at 4:00 p.m., ensuring all operations and activities are concluded for the day.
• Coordination with the job-sharing partner is required to ensure consistent coverage during operating hours and the seamless handoff of responsibilities between shifts.
• Both individuals are expected to communicate effectively to manage shared duties, such as maintaining schedules, organizing files, and responding to customer inquiries.
• Provide coverage for the job-sharing partner’s shift during absences due to sickness, vacation, or other leave, ensuring uninterrupted operations from 8:00 a.m. to 4:00 p.m.
• 
  

Supervision: Works under the supervision of the Administrative Services Manager.

Hiring Range is $20.55 - $25.98 per hour.

• Prepare Town Hall for opening at 8:00 a.m. and closure of Town Hall at 4 pm
• Provide general information to callers and visitors
• Greet and assist members of the public
• Manage phone activity and incoming/outgoing correspondence, including packages, mail and faxes
• Perform clerical duties such as managing digital files, updating databases, maintaining online logs, creating electronic forms, and processing digital correspondence
• Maintain and organize common areas, including the lobby, conference room, board room, and kitchen
• Keep public documents, such as budgets and comprehensive plans, up to date and available
• Operate permit, recreation, court, and utility billing software to accept payments and provide account information
• Process permit and utility billing payments and handle cash receivables, including daily balancing
• Provide support for Municipal Court operations as needed
• Coordinate facility schedules and assist with Town Hall logistics
• Order, receive, and disburse office supplies

• Proficient in office software, including Microsoft Outlook, Word, and Excel
• Excellent verbal and written communication skills
• Ability to multitask and maintain a positive work environment
• Strong organizational and customer service skills
• Knowledge of government accounting software systems

Special License, Registration, or Certification Required:

• High school diploma or GED equivalent required; previous experience in general office practices preferred
• Experience using Caselle or similar accounting software systems is highly desirable
• Ability to obtain Notary Certification

Salary : $21 - $26