21 Front Desk Supervisor Jobs in Bend, OR
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TownePlace Suites by Marriott is Hiring a Front Desk Supervisor Near Bend, OR
REPORTS TO: Director of Operations
BASIC PURPOSE: Supervise the daily operations of the Front Desk & Breakfast Staff to maximize revenues and profits while attaining optimal guest satisfaction.
ORGANIZATIONAL SCOPE: Position is responsible for supervising the daily operations of the Front Desk. Position may supervise the front desk and breakfast operators. Recommends and implements procedural changes. Monitors and controls daily revenue and expenses.
ESSENTIAL FUNCTIONS:
1. Implement company (Franchiser) programs and supervise the daily operations of the Front Desk to comply with LSOPs and SOPs, maximize revenues and motivate employees to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
2. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
3. Monitor and control daily revenues and expenses, ensure procedures are followed and proper controls are in place to minimize losses and expenses and maximize hotel profits.
4. Supervise the Front Desk Clerks; interview, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communication and recommend discipline, as appropriate.
NON-ESSENTIAL FUNCTIONS:
1. Perform Manager on Duty function as assigned.
2. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Front Desk: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
Accommodations
$36k-53k (estimate)
01/28/2023
12/09/2023
towneplacesuites.marriott.com
SHENANDOAH, TX
25 - 50
2015
<$5M
Accommodations
Related Companies
The job skills required for Front Desk Supervisor include Retirement Plans, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Maintains safe working conditions within department and Hotel.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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