What are the responsibilities and job description for the Head Housekeeper position at TownPlace Suites by Marriott?
Job Overview
We are seeking a dedicated and detail-oriented Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and hospitality within our establishment. The ideal candidate will have a strong background in housekeeping management, with experience in both hotel and industrial cleaning environments. This role is essential to ensuring guest satisfaction and upholding the reputation of our facility.
Duties
- Oversee daily housekeeping operations, ensuring all areas are cleaned to the highest standards.
- Manage and train housekeeping staff, providing guidance on best practices in floor care and custodial duties.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
- Develop and implement cleaning schedules and procedures for efficient workflow.
- Coordinate with other departments to meet guest requests and maintain service excellence.
- Handle inventory management for cleaning supplies and equipment, ensuring adequate stock levels.
- Address any guest complaints or concerns regarding cleanliness promptly and professionally.
Experience
- Proven experience in housekeeping management, preferably within a hospitality or hotel setting.
- Strong knowledge of floor care techniques and industrial cleaning methods.
- Familiarity with custodial practices and health/safety regulations related to cleaning operations.
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Strong communication skills to interact positively with staff, guests, and management.
- A passion for delivering exceptional service in a fast-paced environment.
Join our team as a Head Housekeeper and play a vital role in creating a welcoming atmosphere for our guests while leading a committed team of professionals.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Cleaning: 2 years (Required)
- Head Housekeeping: 2 years (Required)
Ability to Commute:
- Warren, MI 48092 (Required)
Ability to Relocate:
- Warren, MI 48092: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18