What are the responsibilities and job description for the Account Manager- Global Fresh Produce position at Traffic Tech Inc.?
Who We Are:
When you join Traffic Tech, you join a team that keeps the global economy moving – literally.
Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico, and China, the company offers progressive and efficient solutions for moving freight by land, sea, and air.
Our platform, corporate culture, and “hardest working team in transport” have made us an industry leader. We believe that inspiring our employees and giving them opportunities for growth translates into better service for our clients. Each and every Traffic Tech employee is personally invested in ensuring our clients receive the most innovative, efficient, and cost-effective solution available.
Your Part in It:
Working out of our Chicago office, we are looking for our next Account Manager – Global Fresh Produce Division. In this role, you will manage and grow key accounts while driving strategic initiatives and operational excellence within the Global Fresh Produce Division.
ACCOUNT MANAGER – GLOBAL FRESH
What the Job Entails:
- Manage and grow key accounts within the global fresh produce division.
- Provide expert knowledge of fresh produce shipper requirements and the carrier network.
- Stay up to date on produce market seasonality, trends, and industry developments to negotiate competitive rates.
- Optimize carrier rates to maximize profitability while ensuring optimal load volume.
- Drive strategic carrier sales initiatives for prospecting and managing produce carriers, fostering long-term partnerships.
- Communicate regularly with carriers to assess capacity availability, discuss network opportunities, and negotiate rates on both spot and contracted levels.
- Provide clear communication of load details and shipment requirements throughout the lifecycle of the load.
- Collaborate with internal departments to create solutions that meet service and cost levels.
- Monitor shipment progress daily to ensure coverage, on-time delivery, and resolution of any in-transit issues.
- Drive continuous improvement initiatives to enhance operational efficiency, streamline processes, and improve customer and carrier satisfaction.
- Update system records promptly with load status changes, issues, and concerns for internal team visibility.
What We Are Looking For:
- Minimum 5 years of experience in the logistics and supply chain industry, with produce and refrigerated shipping preferred.
- Strong understanding of global fresh produce supply chains and market dynamics.
- Outgoing personality; high energy; flexible; team player mentality.
- Results-oriented with a proactive approach to problem-solving.
- Excellent communication, negotiation, and interpersonal skills.
- Solid understanding of Microsoft Office and related applications.
- Bilingual (Spanish/English) is a HUGE bonus but not a must-have
What We Offer:
- Robust industry training and mentorship.
- Full benefit options, including Medical (Dental & Vision).
- Life/AD&D Insurance and Long-term Disability.
- 401(k) matching.
- Dynamic environment and “can-do” culture.
This is a full-time, permanent position from Monday to Friday.
