What are the responsibilities and job description for the Dispatch Supervisor position at Transdev?
Dispatchers needed in Napa, Ca (Pay rate $26.00-$30.00/hr)
Transdev is actively seeking a transportation dispatcher for their Transit service in Napa Ca. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers.
Join Transdev at insert location and become a part of the largest private-sector operator of transportation in North America – one that cares about its employees, passengers and the communities they serve.
Why Work with Us?
- Competitive Wages beginning at $26.00-$30.00/hour, with progressive increases
- Comprehensive benefits (vacation, sick, holiday pay, 401k with Company contribution to health and welfare benefits)
- Career advancement opportunities owing to Transdev’s presence in over 200 communities across North America
Responsibilities
- Responds, records and resolves customer feedback via multiple channels
- Communicates and coordinates with internal departments to help meet customer needs
- Performs weekly audits that meet Transdev’s policies and procedures
- Other duties as required
Qualifications
- Must be at least 21 years old with a high school diploma, GED or equivalent.
- Minimum 1 year of dispatch operations experience within the transportation industry
- Excellent communication skills with ability to adapt to changing situations and listen to feedback.
- A customer service-oriented mentality with attention to detail
- Must have a valid license and be able to obtain a class B with passenger permit, will train at the facility.
Physical Requirements:
- Must be able to work shifts or flexible work schedules as needed.
- Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
- Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
- The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
For more information, please visit our website at www.transdevna.com/careers
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please review here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Salary : $26 - $30
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