What are the responsibilities and job description for the Field Technical Representative position at Tremco CPG Inc.?
Tremco Construction Products Group brings together Tremco CPG Inc.’s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB:
The Field Technical Representative ensures proper application of Tremco CPG products in accordance with all company and industry guidelines by providing on-site application and problem resolution.
ESSENTIAL DUTIES & RESPONSIBILITIES: List the job's essential functions or key responsibilities from most important or time-consuming to least (daily, weekly, monthly, annually or another regular/irregular interval)
- Provide independent support for primary territory product lines.
- Recommend products and solutions outside of primary product lines with occasional direction.
- Provide site support by performing general and complex product applications.
- Perform substrate analysis using specialty equipment.
- Keep up-to-date technically on practical procedures, specialized techniques to apply new knowledge within the field.
- Provide field support by collecting data for project or product specific testing and interpreting results.
- Recommend application policies within technical literature.
- Coordinate 3rd party testing certification/approvals.
- Provide live and/or web-based training for internal staff and/or external customers. Create instructional hands-on demonstrations in a classroom, distributor locations, or job site settings showing application of products. Exercise clear and confident communication of product lines and construction practices during presentation delivery.
- Use relevant information and individual judgment to determine whether designs or applications comply with local codes, industry standards, and regulations.
EDUCATION & EXPERIENCE:
- HS Diploma or GED required. Bachelor’s degree in science, Engineering, Construction, or similar preferred.
- 4-7 years Technical Service, Construction, or similar experience.
- EIFS experience highly preferred.
- Possess a general understanding of field-testing methods and techniques.
OTHER SKILLS, ABILITIES & QUALIFICATIONS:
- Active listening and attention to detail
- Building and construction knowledge of materials, methods, and the tools involved in the construction or restoration of buildings or other structures.
- Knowledge of product application
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Knowledge of chemical composition, structure, and properties of substances and of the chemical processes and transformations they undergo. This includes chemistry of current and future products and systems.
- Customer Service skills, including needs assessments and evaluation of customer satisfaction.
- Excellent written and verbal communication skills
- Effective team player
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Mechanical Aptitude
- Ability to travel up to 50% within assigned region. Travel may be on short notice with overnight stays.
- Suitable home office workspace to conduct work.
PHYSICAL DEMANDS: Incumbent must be able to stand, sit, walk, use hands, reach, climb, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $76,110 and $95,130 This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $76,110 - $95,130
