What are the responsibilities and job description for the Office Administrator/Dispatcher position at Tri-State Companies?
About us
The Tri-State Family of Companies is located in Londonderry New Hampshire. We offer a wide array of Home and Professional Services to our customers.
Our Companies - Tri-State Window & Siding, Tri-State Waste Services, Tri-State Landscaping, Tri-State Porta-Potty
Overview
We are seeking an Office Administrator/Dispatcher assist in completing our daily office workload and ensure the smooth operation of our offices.
Duties
- Phone answering, fielding client calls as needed. Qualifying and routing calls to the correct team member. Taking work orders from clients.
- Daily Scheduling and Dispatching of work to Field Team Members in our various companies.
- Proposal and contract proofing, preparation and distribution to customers , letters and e-mail correspondence.
- Work with customers on product and color selections to ready projects for scheduling.
- Scanning and Filing of receipts and documents as needed.
- Database maintenance of all documents, proposals, contracts, etc… remove duplicates, unify contents .
- Sorting and Routing incoming mail and invoices to proper staff members for approval to pay and ultimate payment.
- Assist other team members as needed and requested.
- Maintains Confidentiality at all times.
Skills
- Professional individual with excellent attention to details.
- Solid computer aptitude - QuickBooks, Microsoft Excel, and Word or willingness to learn new programs.
- Solid written and oral communication and organizational skills.
- The ability to interact and communicate professionally with clients and co-workers
- Strong customer service focus to resolve open issues and meet customer expectations.
Job Type: Full-time
Pay: $18.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Ability to Commute:
- Londonderry, NH (Required)
Ability to Relocate:
- Londonderry, NH: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $26