What are the responsibilities and job description for the Assistant Property Manager position at TRIO PROPERTIES LLC?
ASSISTANT PROPERTY MANAGER - MANCHESTER, CT
Trio Properties, LLC is seeking a skilled property management professional to join a dynamic team in Manchester, CT as an Assistant Property Manager. Your organizational skills, professionalism, and willingness to learn will allow you to succeed in a role with tremendous growth opportunity. Apply today!
REPORTS TO: Property Manager
OVERVIEW: The ASSISTANT PROPERTY MANAGER (APM) is responsible for effectively assisting the Property Manager. They must manage and coordinate persons, activities, and available resources in order to accomplish community objectives as set forth by the Property Manager, Regional Property Manager, Executive staff and property owner. These objectives entail maximizing occupancy levels, and community values. In addition, the APM will assume all managerial duties in the event of the property manager’s absence.
SKILLS: The APM must have general on-site experience and knowledge.
ABOUT TRIO:
• TRIO is a Hartford Courant Top Workplace Award Winner (2022 & 2023) & Seven-time CTAA Property Management Company of the Year
• Trio Properties LLC is an equal opportunity employer.
• Full-time employees are eligible for 100% paid coverage of employee healthcare, 401k with 4% employer match, and more.
• Full-time employees earn two weeks' vacation per year in addition to 10 paid holidays per year
• Ask your hiring manager for more details about joining TRIO!
DUTIES AND RESPONSIBILITIES:
• Conduct all business in accordance with TRIO policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State Laws.
• Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents meet.
• Ensure that all rents are collected when due and scanned in a timely manner.
• Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
• Constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and certificates of insurance.
• Ensure that lease files are complete, and that completion of leases is being executed properly; must approve all leases on the property.
• Assist with responsibility of office opening on schedule, ensuring pristine condition of office and model apartments.
• Maintain positive customer service attitude.
• Periodic inspection with residents of move-in/move-outs.
• Review all notices to vacate to determine the cause of move-out.
• Coordinate with maintenance team and make-ready staff to ensure timely recondition of apartments after move-out.
• Conduct/pull market surveys monthly (or as needed) and provide trend report information. Shop competition and be aware of neighborhood market conditions.
• Welcome and demonstrate community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork as may be required.
• Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
• Manage the property social media account(s) and post as required.
• Help organize and advertise resident retention events as needed.
• Perform any additional duties or tasks as assigned by the Property Manager or Trio senior staff.
QUALIFICATIONS:
• Three years of Property Management experience or the equivalent, preferred.
• Highschool diploma or equivalent required.
COMPUTER SKILLS:
• Proficiency with professional software programs, Excel, Word, OneSite Rental System, or comparable management programs.
DRIVING/TRAVELING REQUIREMENTS:
• Possible need (20% to 25% of the time) to utilize personal transportation to inspect apartment communities and surrounding neighborhood, make trips to the bank and visit the corporate office.
• Occasional use of golf cart may be necessary.
• Must have valid driver's license and automobile insurance
