Dental Receptionist -San Marcos

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.

The Dental Receptionist is responsible for administering the day-to-day activities of the dental office, including maintenance of the records of patients, scheduling of patients, maintaining appearance and order of dental office, and presentation of financial treatment plan options. Also responsible for tending to the needs of the patients who come into the clinic and serving as a contact between TrueCare and the community, participating in preventative health education activities as needed.

Responsibilities & Duties:

• Greet patients upon entering the office and checking the patients in and out.
• Pulls patients charts prior to the appointment (if an existing patient).
• Schedules and confirms appointments.
• Answer and respond to telephone calls.
• Maintain reception area in a neat and orderly manner.
• Collects and processes payments from patients.
• Schedule follow up appointment as needed.
• Gather and record insurance information from patients.
• Submit treatment plans for predetermination of benefits.
• Accurately file patient information.
• Monitor inventory and order dental supplies as needed.
• Keep client information confidential and handle with discreteness.
• Sort, organize, and distribute mail.
• Assist with dental office facility management.

Required Qualifications:

• High school diploma or equivalent
• Bilingual in English and Spanish
• Minimum one (1) year experience in an office environment
• Familiarity with dental terminology, materials, and medications
• Ability to lift 50lbs

Desired Qualifications:

• Experience working in a community clinic setting.

• Competitive Compensation
• Competitive Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.

If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.

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