What are the responsibilities and job description for the Part Time Receptionist position at Trustar Bank?
PART TIME RECEPTIONIST - 1 DAY PER WEEK
Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Banks target market area. Rapid consolidation in the Banks target market has created an opportunity for a community-based commercial bank.
At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.
A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Banks strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Banks primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers:
Our unique approach to financial services and our can do attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.
Trustar Bank is currently seeking a part time Receptionist for our Tysons Office. The Receptionist is responsible for providing high quality customer service to all clients, visitors and employees and overall responsibility for the office. The Receptionist will follow all established policies and procedures of the bank. This position will be 1 day per week and other scheduled dates as needed.
Detailed Job Duties
- While representing the Bank to clients, visitors and employees in a courteous and professional manner, provide prompt, efficient and accurate service including greeting all visitors to ensure they feel welcome.
- Answer the phone in a courteous and efficient manner.
- Support the Human Resources department in special projects and duties.
- Maintain copy machines and order paper.
- Inventory and order office and kitchen supplies.
- Keep office organized, especially conference rooms, board room and kitchen.
- Maintain company phone list.
- Collect and distribute mail; complete FedEx packages for employees.
- Set up and clean up of any meetings, assist in preparation for monthly board meeting.
- Contact for parking and validation tickets.
- Contact for building concierge.
- Maintain committee meeting calendar.
- Candidate will assist with other duties as assigned.
Requirements:
High school diploma or its equivalent. Bachelors degree preferred.
1 year office or reception experience including customer service and answering multiple phone lines.
Banking experience a plus.
Must have a professional image.
Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally.
Skills/Knowledge:
A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with clients and visitors. Working knowledge of and experience with Microsoft Office applications. Ability to function as an effective team member. Ability to communicate clearly over the telephone and in person.
Working Conditions:
Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees.
Professional environment.
Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join a great Team. This is an in-office position and a professional environment. We are an equal opportunity employer.
