What are the responsibilities and job description for the Technical Solution Architect position at Tuckernuck?
Title: Technical Solution Architect
Location: Washington, D.C. (preferred) or U.S. Remote
Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime.
Reports to: Mark Fruhling, Senior Vice President of Technology
Travel: Occasional travel may be required
Position Overview
Tuckernuck is seeking a Technical Solution Architect with expertise in retail systems and technology integration. In this role, reporting directly to the SVP of Technology, you will be a hands-on leader who shapes and implements our technology roadmap. This position offers the opportunity to leverage your business and technical experience across ERP, PIM, OMS, and POS, influencing platform selections while supporting Tuckernuck’s rapid growth.
Core Responsibilities
- Architect and lead technical design for Ecommerce, Retail POS, Order Management, and Product Information Management, ensuring scalable solutions that align with business objectives.
- Serve as a key technical advisor, effectively communicating complex concepts and making strategic recommendations to business stakeholders and technical teams.
- Drive integration efforts, leveraging best practices in API management and third-party integrations (REST/GraphQL/SOAP) to enable seamless data flow and system interoperability.
- Navigate ambiguity and prioritize tradeoffs, demonstrating a business-oriented approach that balances technical excellence with customer impact.
- Evaluate, select, and implement new technology platforms, contributing to the continuous improvement of Tuckernuck’s technology architecture and operational efficiency.
- Mentor and coach team members, sharing expertise in retail technology solutions and integration patterns to enhance overall team capabilities and project outcomes.
Minimum Qualifications
- Bachelor’s degree or higher in Computer Science, Information Systems, or related engineering discipline (Master’s preferred)
- 8 years of experience in technical solution architecture, particularly within the retail or e-commerce domain.
- Proven track record of designing and integrating complex systems, including ERP, OMS, PIM, and POS, with a business-focused approach.
- Extensive experience with APIs and third-party integrations, with a deep understanding of integration patterns and data flow management
Knowledge/Skills/Abilities
- Self-starter with the ability to work independently and collaboratively with minimal supervision.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills to effectively collaborate with business and technical teams.
- Ability to grow and cultivate strong working relationships with stakeholders across the business.
- An active, detail-oriented, team player who believes that “no task is too small” for the benefit of the greater good.
Tuckernuck Core Values
The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference.
- Teamwork Makes the Dream Work
- Find the Fun
- Stay Authentic
- Respect
- Entrepreneurial Spirit
- Start Strong & Finish Strong
- Have Courage
Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.
