Assistant Director Food & Beverage

Job Details

Job Location

Coachella, CA

Position Type

Full Time

Job Shift

Any

Job Category

Restaurant - Food Service

Description

SUMMARY :

The Assistant Director of Food & Beverage is responsible for assisting in directing and overseeing all food and beverage operations, ensuring that operations run smoothly, efficiently, and meet the established quality standards. This role supports the Director of Food & Beverage in executing strategic initiatives, maintaining operational excellence, and delivering a Five Star Experience to both guests and team members. The Assistant Director is dedicated to fostering a positive and professional work environment, where service excellence and teamwork are prioritized.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decision in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.
• Provide outstanding customer service to guests and team members by embodying the mission statement and ensuring a Five Star Experience.
• Lead by example in fulfilling the Five Star Experience standards, focusing on being Welcoming, Proactive, Seamless, Personalized, and Valued.
• Support the Director of Food & Beverage in coaching, training, and mentoring team members to build skills and ensure the consistent delivery of excellent service.
• Assist in planning and managing menus, ensuring effective utilization of food surpluses and leftovers based on guest volume and marketing trends.
• Assist with staffing and scheduling, ensuring optimal allocation of service employees based on expected guest traffic, promotional events, and seasonal activities.
• Communicate regularly and effectively with vendors and all divisions of the Food & Beverage operation to ensure a steady supply of food and beverage resources.
• Collaborate with the purchasing department to manage vendor relationships, purchase specifications, and inventory levels, ensuring cost control and quality.
• Monitor and analyze data for food and beverage operations, including pricing strategies, portion control, inventory management, and labor cost controls.
• Help oversee and ensure proper requisitioning, receiving, storage, and issuing of all foodstuffs and service supplies in coordination with the Director of Purchasing.
• Evaluate inventory performance and suggest improvements for inventory turnover, cash flow, and storage management.
• Review menu items with leadership team, analyzing recipes, cost breakdowns, and determining appropriate pricing for each item.
• Implement and enforce food and beverage service policies and controls to maximize sales and minimize costs, using menu-engineering strategies.
• Supervise food and beverage service personnel to ensure efficient production and delivery of food and beverages in accordance with service standards.
• Monitor food preparation, service speed, and service volume to ensure compliance with food and beverage standards.
• Develop special service procedures and assist in creating departmental operational and service manuals.
• Help establish productivity standards, labor cost forecasts, and cost-volume-profit relationships, ensuring financial targets are met.
• Enforce nutrition, sanitation, and safety standards for all food and beverage operations.
• Maintain strong communication with all Directors and Managers, ensuring seamless collaboration across departments.
• Assist with the development and implementation of departmental policies and procedures, ensuring compliance with all regulations.
• Oversee necessary record-keeping, ensuring all financial and operational data is accurate and up to date.
• Stay informed about competitive trends in the food and beverage industry, making recommendations to stay ahead of competitors.
• Foster a positive work environment that emphasizes safety, quality, and productivity.
• Ensure adherence to safety policies and procedures, and participate in scheduled safety meetings and training.
• Make fair and informed decisions, addressing any operational issues or challenges.
• Other duties as assigned by the Director of Food & Beverage.
  
  

Supervisory Responsibilities

Manage directly and indirectly all employees of the Food and Beverage Department. Adhere to the Tribal organization’s policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to: interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• Bachelor’s degree preferred in related field (or equivalent experience).
• Five (5) to Seven (7) years equivalent Supervisory/Management experience.
  
  

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 25 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.
  
  

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

• Tribal Members
• Other Native Americans
• All other ethnic groups