Demo

Warehouse Shipping Associate

Twin Liquors
Austin, TX Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/3/2025

Job Type

Full-time

Description

Warehouse Shipping Lead

Twin Liquors isn't just another job - it's a passion, it's a career! With its roots in downtown Austin, Twin Liquors, a family-owned business, was established in 1937 and has grown into a successful Austin business that has earned a reputation for its impeccable team members, outstanding customer service, conveniently located stores, an extensive selection of fine wines and spirits from around the world, and substantial involvement in the community. Twin Liquors is a "home grown" Austin business with a reputation for success nationwide.

We believe in rewarding outstanding work, developing employee's careers, and building long-term relationships with our customers and employees. Our warehouse team is a critical part of our operations, and each associate is a key part of that success. The shipping lead position is responsible for the podium and dock / bay processes. The ideal candidate must be able to keep up with the fast-paced demands of a warehouse, proactive, energetic, dependable, resourceful, detail oriented and have a great work ethic.

Job Responsibilities

  • Ensure all work completed at the podium is processed completely, efficiently, and expeditiously.
  • Answer any questions pertaining to order pulling and deliveries.
  • Push and ensure the process of on-time truck launch.
  • Ensure driver paperwork is prepared properly for each route.
  • Collect and ensure driver paperwork is complete and correct.
  • Answer podium phone calls in a timely fashion.
  • Ensure all work completed at the dock / bay is area is processed completely, efficiently, and expeditiously.
  • Working directly with the builder and auditor leads.
  • Ensure all operations proceed on time.
  • Ensure all orders prepared are stamped, checked, and loaded properly for each route.
  • Enforce loss prevention processes.
  • Create and print the driver's manifest.
  • Oversee the pick ticket, invoicing and manifest system.
  • Ensure that all truck keys are accounted for at the beginning and end of the day.
  • Distribute tax stamps and stamp guns as required.
  • Oversee tax stamp application and tracking process.
  • Ensure all invoices and payments are present and accounted for when drivers return from their route.
  • Provide training to builders, auditors, and drivers.
  • Fill in for all other positions (Builder, Auditor, and CSR) when necessary.
  • Responsible for closing the facility.
  • All other duties as assigned.

Requirements

Job Requirements

To perform the job successfully, an individual should have the following qualifications and demonstrate the following competencies :

  • 21 years of age or older
  • Strong knowledge of company policies, goals, and standards.
  • Ability to act with integrity, honesty, and professionalism.
  • Excellent analytical, organizational, and oral and written communication skills.
  • Confident and comfortable engaging customers to deliver an elevated experience and to provide excellent customer service to all customers and partners.
  • Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
  • Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
  • Ability to follow directions and established Initiate completion of tasks or activities without necessary supervision.
  • Problem solving skills, especially in situations of high stress.
  • Ability to multitask and prioritize assignments, with ability to meet deadlines and commitments.
  • Ability to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Full knowledge of all TABC regulations that apply to the company.
  • Physical Requirements

  • The ability to stand for 4-hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
  • The ability to frequently climb a ladder.
  • The ability to frequently twist, bend, stoop, kneel, and crawl.
  • The ability to frequently lift up to 50 pounds, repeatedly.
  • The ability to work 8 hours at a time.
  • Supervisory Responsibility

    This position has no direct reports.

    Expected Hours of Work

    A typical work week includes Monday-Saturday (business is closed every Sunday).

    The requirements for hours of work are stated below :

  • Availability to work all regular hours scheduled by a member of management per week.
  • Availability to work hours within 6 : 00am-9 : 00pm
  • Availability to work closing and opening shifts.
  • Availability to work on weekends and holidays.
  • Travel

    Minimal to no travel within multiple Texas locations in all major cities / regions.

    Preferred Education and Experience

    High School Diploma or GED equivalent is required.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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