What are the responsibilities and job description for the Specialized Training Instructor position at UGI Utilities, Inc?
Specialized Training Instructor
Date: Dec 4, 2024
Location: Reading, PA, United States, 19605
Company: UGI Corporation
Requisition Number: 25275
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
Deliver instruction on enterprise gas and electric field operational technology applications like ESRI FieldMaps, Mirata forms, and related tools, revising and developing content to address issues identified through analysis of data captured. Manage technical training scheduling and attendee registration to ensure adequate courses for qualification and requalification of employees and contractors.
Duties and Responsibilities
- Deliver instruction on enterprise gas and electric operational technology applications like ESRI FieldMaps, Mirata forms, and related tools, revising and developing content to address issues identified through analysis of data captured.
- Provide intentional and targeted in-field training support to field operations teams in use of field operational applications.
- Analyze upcoming employee qualification and requalification needs to forecast course scheduling requirements.
- Manage technical training registration application and support attendee course registration to ensure adequate qualifications for Operations and Construction teams.
Knowledge, Skills and Abilities
- Ability to deliver engaging in-person instructional courses in use of field technology utilizing best practices in adult learning and with excellent communication skills.
- Data analysis skills including reporting and trend analysis using spreadsheets and databases.
- Working knowledge of the specialized software utilized in the Asset Data Collection tools and processes including, for example, ESRI Fieldmaps, Mirata or etc.
- Experience using various software to design, develop, and distribute training, which may include but is not limited to, (Microsoft Office suite, audio/video editing applications, CBT software, Adobe Creative Suite (PhotoShop, InDesign, Captivate, etc.), Learning Management Systems, etc.
- Familiarization (working knowledge) of company operation procedures, national and industry codes and regulations.
- Ability to conduct meetings with subject matter experts. Willingness to work in collaborative groups within the department and those from other departments on projects.
- Good communication skills (written and verbal).
- Patience and endurance for a wide variety of personalities to create a positive learning environment.
Education and Experience
- Bachelor’s Degree preferred, or equivalent work experience.
- 1 years of experience in utility operations or technology with bachelor’s degree, or 5 years of utility experience.
- Training and/or instructional design experience is desired but not required.
We offer comprehensive benefits, some of which are:
- medical, prescription, dental, vision, life insurance
- disability plans
- 401(k) matched savings plan
- paid vacation
- company stock purchase program
- wellness programs
- tuition reimbursement
- paid parental leave
- paid volunteer time
- adoption assistance
UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
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