Admissions Representative

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection
  
  

Position Description

Title: Admissions Representative

Department: Admissions

Type: Non-Exempt

Reports to: Director of Admissions

Summary: The Admissions Representative is responsible for providing all the necessary information

needed in an ethical and effective manner in order for perspective students to make an informed

decision regarding enrolling in the School/program.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Follow the Company's established Policies and Procedures for Admissions as outlined, including but not limited to:
• Evaluate future students by way of in-person interviews, and refer any questionable candidates or issues immediately to the Director of Admissions
• Professionally assist prospective students through the admissions process in accordance with all applicable Federal and State regulations
• Ensure that accurate, timely and thorough student records are created in compliance with company standards during the Admissions Process and are forwarded to the appropriate departments.
• Expand the awareness of the School and service within the community
• Request referrals during and after the enrollment process
• Convey only accurate and compliance-approved employment and placement data as provided by the school
• Adequate product knowledge to effectively represent the options available to inquiring students at the School
• Consistently operate with teamwork and support both within and outside the Admissions department
• Adhere to schedule outlined by DOA and/or Campus President, including:
• Work 2 evenings per week and 2 Saturdays per month to be available for inquiring students as scheduled
• Achieve reasonable expectations in student outcomes and peer rankings as defined by the DOA and/or Campus President
• When required by state regulations, complete annual continuing education that meets requirements as outlined by those regulations
• Other duties as assigned
  

Required Skills:

• Excellent telephone & verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint, etc)
• Ability to achieve success individually and as part of a team
• Mature, positive and collaborative interpersonal skills
• Possesses a thorough and demonstrable level of knowledge of school programs
• Successfully completes AI admission training
  
  

Required Experience:

• High School Diploma/GED Required
• 1-2 years sales and/or customer service experience
  
  

Anticipated Starting Salary Is Based On Experience And Qualifications.

Compensation Range

$31—$31 USD

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students' educational and career success. We excel at building our students' confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.



Acknowledgement

This job description is intended to be an accurate reflection of the current position. It may not include every job responsibility. Job duties may fluctuate based on needs of the business. UMA reserves the right to revise the job or require that additional or different tasks be performed.

I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/