Demo

Patient Account Representative - UMC 8550 FT

UMC Health System
Lubbock, TX Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/5/2025
We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®.
JOB SUMMARY:

Ability to communicate both verbally and in writing, mainframe computer skills, basic accounting and detailed clerical skills and good customer relation skills. Manage the in network and out of network accounts according to third party payer rules, and to comply with MTALA rules and regulation. Have knowledge, and an understanding of medical and third party payer terminology.

REPORTS TO:

JOB SPECIFIC RESPONSIBILITIES:

  • Manage and have knowledge of all contracts particular to your desk.
  • Determine if correct reimbursement has been submitted by the payer and/or if credit is due to
incorrect proration.
  • Use the correct transaction codes when adjustments are required on a visit.
  • All mail received should be worked within 48 hours from received stamped date.
  • Inform Supervisor or Director of large dollar adjustments, at least weekly, utilizing the high dollar
adjustment spreadsheet. Documentation is required either in NB or as a comment on the
transaction adjustment.
  • Work as a team member to ensure departmental cash collections goals are met or exceeded;
this includes proper handling of credit balances.
  • Work all hold bills assigned to you in a timely manner.
  • Inform your Supervisor or Director of any reoccurring problems or issues immediately.
  • Run your ATB twice a month to check for problem visits.
  • Follow-up on visits that have no follow-up activity after the 28th date of the visit being billed.
  • Document your work in Notes B consistently and in detail for all accounts worked.
  • Letters requesting additional information from the patient or insured should be utilized only
when you are unable to reach by phone or calls are unreturned. This is to ensure claims are billed
and paid timely.
  • All refunds should be worked promptly, and the Refund worklist should be kept at 50k or less.
  • Assist with the Credit Balance report which prints weekly and is disbursed accordingly.
  • Manage and comply with all rules and regulations specific to the accounts you are assigned.
  • Attach all implant invoices and supportive documentation to the claim and submit promptly per
contract with each payer.
  • Retain and maintain all third-party payer remittance and status reports that you are in receipt of.
  • Consistently identifies accurate FSC/Plan for visits, ensures patient’s account is billed accurately
by consistently utilizing “AW” function, and strives to be proactive by educating departments as
needed on accuracy of FSC/Plan assignment.
  • Always set an example of teamwork and a professional attitude.

EDUCATION AND EXPERIENCE:

  • High school graduate or equivalent required
  • Some college preferred

REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS:

None

SKILLS AND ABILITIES:

  • Ability to communicate both verbally and in writing
  • Computer skills
  • Basic accounting and detailed clerical skills
  • Highly technical and problem-solving skills
  • Ability to handle change within the workplace

INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS:

Internal: This position requires interaction with most other UMC departments, medical staff, technical personnel at TTUHSC and PNS.

External: This position also may interact with technical support analysts employed by contracted hardware and software vendors and Texas Workers Compensation Commission.

PHYSICAL CAPABILITIES:

Work is of medium demand, walking, sitting, and standing most of the time while on - duty. Occasional lifting of equipment is required. Adequate hand/eye coordination and fine motor skills required for typing. Verbal communication and hearing are essential in dealing with co-workers and customers.

ENVIRONMENTAL/WORKING CONDITIONS:

Works in a well-lighted, heated, and ventilated building.

DIRECT REPORTS:
UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*Request for accommodations in the hire process should be directed to UMC Human Resources.*

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Patient Account Representative - UMC 8550 FT?

Sign up to receive alerts about other jobs on the Patient Account Representative - UMC 8550 FT career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,569 - $51,697
Income Estimation: 
$59,609 - $76,680
Income Estimation: 
$46,619 - $58,095
Income Estimation: 
$46,660 - $59,490
Income Estimation: 
$46,698 - $56,511
Income Estimation: 
$53,091 - $66,145
Income Estimation: 
$125,305 - $173,168
Income Estimation: 
$41,569 - $51,697
Income Estimation: 
$59,609 - $76,680
Income Estimation: 
$41,833 - $52,858
Income Estimation: 
$40,527 - $50,495
Income Estimation: 
$36,960 - $49,500
Income Estimation: 
$46,619 - $58,095
Income Estimation: 
$125,305 - $173,168
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at UMC Health System

UMC Health System
Hired Organization Address Lubbock, TX Full Time
We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Com...
UMC Health System
Hired Organization Address TX Full Time
We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Com...
UMC Health System
Hired Organization Address Lubbock, TX Full Time
Registered Nurse (RN) Relief Charge Nurse -Acute Care Geriatric Trauma / Supportive Care (FT Nights 7P-7A) We've learned...
UMC Health System
Hired Organization Address TX Full Time
We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Com...

Not the job you're looking for? Here are some other Patient Account Representative - UMC 8550 FT jobs in the Lubbock, TX area that may be a better fit.

Patient Access Representative - HW FT

UMC Health System, Lubbock, TX

AI Assistant is available now!

Feel free to start your new journey!