Field Operations Supervisor

Union Tank Car Company

manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With roots dating back over 125 years, we are part of an operation that owns and leases a diversified portfolio of approximately 120,000 tank cars and 10,000 freight cars, operates two tank car manufacturing facilities, and has a network of more than 110 full-service and mini / mobile repair shops. Owned by Marmon Holdings, Inc. and Berkshire Hathaway, we rely heavily on those with the aptitude, attitude, and entrepreneurial spirit to drive our success and are committed to attracting and retaining top talent. We offer competitive compensation, an excellent benefits package, and an opportunity to become part of a top-notch team where enthusiasm, expertise, and progressive thinking are encouraged and valued.

Our Operations Site Supervisor monitors the efficiency of a department and applies methods to improve processes, such as customer service and data analysis procedures, keeps track of key performance indicators (KPIs) across different functions, monitors compliance with operational policies, and the progress of administrative tasks.

Job Description:

The ideal candidate must have in-depth knowledge of the repair procedures and direct personnel towards their maximum performance. Decision-making and problem-solving will take up a significant part of the day. The goal is to ensure an efficient and productive process that meets customer requirements is in place. Experience with team building, 5S, and supervising at least 20 employees in a shop environment is necessary. In addition, the position must help maintain good customer relations through the efficient and effective management of needed repair following the Company's Standard Operating Procedures, AAR, DOT, and FRA rules and regulations.

Primary responsibilities include, but are not limited to the following:

• Travel to customer sites - company vehicle provided
• Interact & develop relationships with the customer
• Direct, provide leadership, motivate, and train workforce to perform assignments in an efficient manner

Safety:

• Enforce health and safety precautions. SAFETY IS OUR #1 PRIORITY
• Responsible for creating a positive safety culture and leading by example
• Help, plan, and conduct safety briefings, provide toolbox topics, SWPs
• Administer safety training. Help with near-miss incident investigations
• Maintain equipment maintenance program
• Understand customer safety policies and ensure Contractors understand the requirements

HR-related:

• Interview appropriate candidates to support the site. Provide feedback on job performance, both positive & constructive
• Develop performance plans for the development of employees
• Apply the principles of the Employee Handbook
• Maintain proper documentation of employee performance to aid in progressive disciplinary action

Quality:

• Ensure output meets quality standards
• Ensure that all repairs completed while maintaining regulatory compliance
• Ensure qualified & certified employees make repairs
• Identify NCR’s and ensure the site is always audit-ready
• Participate in internal/external audits
• Perform all necessary business functions to maintain an efficient and profitable operation. Work actively to stay within budgeted guidelines. Provide all reporting in a timely, accurate manner.
• Conform to all regulatory requirements such as FRA, DOT, OSHA
• Promote adherence to UTLX’s core values and employee behaviors
• Additional duties as assigned

EDUCATION / EXPERIENCE / QUALIFICATIONS:

• Minimum High School Diploma and five (5) years of leadership experience in an industrial setting
• Understanding of quality standards and health & safety regulations
• Knowledge of performance evaluation and budgeting concepts
• Proficient in MS Office
• Keen attention to details
• Exposure to Lean tools is beneficial (5S, Kaizen, etc.)
• Valid Driver's License

Why Join Our Team?

We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer:

• Medical, Dental, Vision (Coverage on Day 1 of Employment)
• Tuition Reimbursement
• Company-paid employee and dependent life insurance
• Company-paid sickness and accident income
• 401k matching
• Annual safety shoe reimbursement and prescription safety wear
• Holiday pay -10 Total
• Vacation & Personal Time Off
• Marmon employee discount program
• Salary Range: $70,000.00 - $90,000.00

EEO