What are the responsibilities and job description for the Wire Transfer Specialist position at UNITED COMMUNITY BANK?
Join our team as a Wire Transfer Specialist and be at the heart of our wire transfer operations. You'll ensure compliance with UCB’s policies, state and federal regulations, and BSA/AML processes. This role offers a chance to work with a dynamic team, contributing to the success of United Community Bank and making it a great place to work!
About the Role: What You’ll Do:
- Customer Service: Provide efficient, accurate, and high-quality service while maintaining excellent customer relations.
- Transaction Management: Monitor queues, make general ledger entries, and maintain accurate electronic files for funds transfers.
- Compliance: Ensure all wire transfers comply with federal, state, and local regulations.
- Verification: Originate, verify, and repair domestic, international, and Treasury Management wire transfers.
- Communication: Secure approvals for wire policy exceptions and handle overdraft and out-of-balance conditions.
- Documentation: Review wire agreements and perform call-back verifications.
- Currency Rates: Provide foreign currency rates to branches.
- Error Resolution: Investigate and resolve errors on Consumer International Dodd/Frank transactions.
- Balancing: Balance wire outages on clearing general ledgers and against the Fed.
- Research: Update SWIFT payment tracker and handle wire recalls.
- Fraud Prevention: File SAR referrals and update the BSA/SAR Manager on fraudulent wire investigations.
What We’re Looking For:
- Experience: Minimum of 1-2 years’ work experience in a financial institution or related field preferred.
- Education: High School diploma or equivalent; Associate Degree preferred, but not required.
- Required Skills:
- Ability to thrive in a dynamic, high-risk operations environment with strict deadlines.
- Strong understanding of federal and state banking regulations and bank policies.
- Proficiency in navigating web-based programs and computer functions.
- Excellent interpersonal and customer service skills.
- Clear and concise communication skills, both verbal and written.
- High accuracy and attention to detail, especially with repetitive tasks.
- Proficiency with Microsoft Office suite (Outlook, Word, Excel) and general office equipment.
- Ability to adapt to changing priorities in a fast-paced, deadline-driven environment.
- Willingness to assist others and cross-train within the department.
- Commitment to completing all required compliance training, including BSA/AML training.
Preferred Skills:
- Experience in staff management.
- Experience with audits and examinations.
- Data analysis experience is a plus.
Working Environment and Physical Demands
- Location: On-Site Blairsville, GA.
- Schedule: Flexibility to work evenings and weekends as needed.
- Travel: Up to 5% travel required.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
