Senior Manager, Healthcare

Job Summary:  

The Senior Manager of Healthcare manages the national Healthcare sales program, overseeing and implementing the National Healthcare Strategy.  This role is focused on growing the Healthcare business through coaching and leadership of the Healthcare Account Managers and Business Development Managers.  

• Proven Implementation Services: design, turnkey installation, and project management for code-compliant medical gas systems.

• Preventive Maintenance: proactive maintenance practices enhance ROI for medical gas systems by supporting reliability and reducing unplanned downtime.

• Regular Inspections, Testing, and Certification: regular checks help protect patients and promote regulatory compliance.

• Equipment Acquisition and Installation: Messer offers the experience and industry relationships needed to support the cost-effective acquisition of medical gas equipment and replacement parts.

Why Messer? 

Messer is the world’s largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on.

The true strength of Messer is our people—at every level and in every role.

Join us and take pride in the impact you will make by providing solutions essential to our world and lives. Reach your highest potential at our stable, inclusive company with diverse opportunities in a growing industry, supported by people who care.

Messer stands apart because we put what matters first, and you matter.

Principal Responsibilities: 

• Develop and retain long-term and positive relationships with Healthcare customers, securing the profitable growth objectives for the medical oxygen and nitrogen business. 

• Develop and implement strategic & tactical programs for the Healthcare portfolios, including development of GPO relationships.

• Direct responsibility for the Healthcare team, including Account Managers and Business Development Managers. 

• Responsible for in-field coaching for the Healthcare team ensuring the capabilities are in line with local and key account strategies.

• Ensure customer visits/engagement requirements are being met by the Account Management team.

• Propose and follow-up objectives for sales, marketing and results for regional/ national key accounts and local customers, in co-operation local account managers. 

• Oversee the business portfolio, minimizing at risk business.

• Propose and follow-up on pricing, debt and sales/marketing guidelines that will enable the sales and marketing objectives to be met in line with best commercial practices.

• Propose activities in cooperation with the customer supporting the account plan (e.g. involvement of application technology or service). 

• Setup and coordinate executive sponsorship for selected accounts.

• Promote the complete Messer value-added Product Service Offerings. 

• Ensure that customer processes and applications are understood such that new and growth opportunities can be realized. 

• Ensure Messer is effective in value recognition with key accounts with implementation of formal value capture process wherever possible. 

• Work with local teams to enhance Messer’s reputation with customer, enable positive differentiation and maximize business retention.

• Ensure that Messer policies and standards of safety are observed and understood, and that any customer safety requirements are met by Messer.

• In depth knowledge of trends in the market and among customers to identify new market potentials.

Required Skills:

• Coaching and Leadership

• Strategic Decision Making

• Program Strategy Development

• Negotiations

• Healthcare and medical gas knowledge

Basic Qualifications: 

• Bachelor’s degree in business administration or Technical Discipline
• Minimum 10 Years total business experience, 5 Years in Industrial Gas Industry
• Travel Required: Nationally 40-50%

About Messer: 

Messer’s safety culture, commitment to providing dependable supply and innovative gas technology solutions help customers unlock opportunities to be safer, more sustainable, more productive and more efficient, so their business thrives. We nurture lasting, meaningful relationships with customers, our communities, and with one another. 

We offer comprehensive benefits and appreciable pay, with steady schedules and opportunities for ongoing training and career progression. We prioritize and invest in our people at every level of our organization – the dedication, knowledge, customer focus and entrepreneurial spirit of our employees is what make Messer refreshingly different.

If you need assistance with the application or would like to request accommodation, call (877) 243-1030.