Business Support Assistant

Risk and Insurance Management

Nature of Work

• Prepares cost, planning and procedural analyses of management operations and activities in order to assist with the establishment and analysis of data within the university information systems and to provide timely response and access to university information.
• Understands how the team integrates with others to accomplish team objectives
• Researches information, collects data, and prepares analyses/reports (e.g., data, budget, billing, purchasing), as assigned
• Completes routine tasks and assignments
• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures
• Impacts the quality, timeliness and effectiveness of the team
• Explains information to and within the team, noting improvements, efficiencies, anomalies, etc. to manager/supervisor and/or appropriate team member
• Serves as a liaison inside and outside the team when resolving routine matters

Key Responsibilities (to be completed by department)

• Assist with various projects as assigned.
• Manage information requests- such as evidence letters and order COI’s.
• File management which includes organization of claim files, policy folders and yearly record retention.
• Enter claims and incidents into database.
• Building coordinator- Mail sorting, order supplies, coordinate with repairmen and ongoing construction, replenish breakroom supplies, etc.
• Facilitate insurance verifications, review and produce malpractice history letters as needed.
• Answer inquiries and enter Workers’ compensation incident reports
• Maintain Department Website.
• Manage vehicle database- entering new vehicles and answering insurance questions.
• Produce Non-PO voucher payments for monthly bills, and settlement payments.
• Follow procedures in place when using University Credit cards.
• Answer the shared email box to answer or direct to the correct individual to handle.
• Schedule travel and large group meetings.

Supervision Received

• Sets own priorities in accordance with team needs

Supervision Exercised

• May serve as an informal resource/mentor and/or provide guidance for less experienced team members

Knowledge, Skills & Abilities

• Possesses a broad understanding of the job and financial and/or accounting responsibilities
• Applies skills and knowledge in a variety of processes, procedures and systems that impact business and fiscal operations/units

Monday - Friday, 8:00am-4:30pm, additional hours as needed

An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Office software skills
Good customer service skills

Salary Range: $16.72-$22.91 per hour
Grade: GGS 007
University Title: Business Support Analyst
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.16.72-$22.91

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.