Associate Director of Institutional Research

POSITION CODE: 7442

DEPARTMENT/ADMINISTRATION: Registrar

POSITION: Administrative, Full-time

SALARY: $69,225.16 Annually, Pro-rated

INTRODUCTORY PERIOD: One (1) Year

BENEFITS OVERVIEW: BROCHURE

AVAILABLE: Immediately

POSTING DATE: December 10, 2024

APPLICATION DEADLINE: Open Until Filled, Apply Immediately.

Definition of Classification:

Reporting to the University Registrar and Director of Institutional Research, the Associate Director of Institutional Research manages the accuracy, integrity, and security of the student data within the student information system (Colleague) and the data warehouse. The Associate Director of Institutional Research manages, creates, validates, and disseminates all reports for internal and external constituents, including, but not limited to, federal reporting (IPEDS), compliance reporting, the Common Data Set, and other regular reports. The Associate Director of Institutional Research will serve as the primary contact for ensuring the quality of data collected and input from various units across the university.

Duties and Responsibilities:

The duties and responsibilities include, but are not limited to, the following:

• Manage the design, compilation, organization, analysis, and reporting of statistical and demographic data.
• Coordinate administration of course evaluation surveys within the campus community.
• Design institutional research and data collection techniques and oversee these processes, with a focus on quality and alignment with the research being conducted.
• Coordinate SIS (student information system) data gathering required in support of academic program planning.
• Oversee/Manage the creation and development of reports, including reports delivered via Tableau Online and Tableau Public, for the campus community.
• Documenting and reporting on activities to enhance the university’s performance, such as Title V and KPIs.
• Oversee the coordination of annual studies, including IPEDS, ensure timely and consistent reporting, and prepare and transmit appropriate information to external and internal entities for compliance purposes.
• Provide easy access to institutional published data throughout the University. This includes publicizing what data is available and how to access it.
• In collaboration with Information Technology, develop, implement, and maintain a data policy to ensure that institutional data gathered and transformed by Institutional Research are properly managed in terms of security and confidentiality, protecting the data from unauthorized access, alteration, and loss.
• Other duties as assigned.

Qualification Guidelines

Any combination equivalent to, but not limited to, the following:

Experience/Training/Education:

Required Qualifications

• Bachelor’s degree in social science, statistics, mathematics, business, or a related field.
• A valid California Class C CA drivers’ license with a good driving record is required. Note: Out-of-state licenses are valid until appointment. A valid California Class “C” driver’s license must be obtained within ten (10) days of appointment (in accordance with CA Vehicle Code 12505c).

Preferred

• Master's degree in social science, statistics, mathematics, business, higher education or a related field.
• One or more years of experience working in institutional research or a similar office.
• Proficiency with student information systems, such as Ellucian PowerCampus or Colleague, or other large databases;
• Proficiency with business intelligence software such SAP Business Objects or related platforms.
• Experience with statistical software and relational database technology, especially MS SQL
• Server (including the use of SQL to query databases to retrieve and transform data).
• Knowledge of institutional research theory, principles, methods, and ethics.
• Experience with the basics of design and aesthetics of data visualization, such as reports or online dashboards, especially Tableau or PowerBI.

Knowledge and Skills:

• Communicate effectively and follow instructions, both verbally and in writing.
• Excellent technical, analytical, and problem-solving skills.
• Excellent organizational skills.
• Ability to operate standard office equipment.
• Proficiency in Microsoft Office software including Excel, Word, PowerPoint, and Outlook.
• Ability to recommend appropriate courses of action within established guidelines.
• Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.
• Ability to exercise discretion and work with confidentiality.
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. 

Physical Requirements/Working Conditions:

Working Conditions:

Standard office setting. Duties performed are primarily in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; may travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; climb stairs; peak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 20 pounds.

TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for accommodation or an alternative application process.

HIRING RANGE: Anticipated hiring range is near or at the minimum of the classification, commensurate with candidate's education, experience, skills, and training. The University of Redlands is required to provide a reasonable estimate of the compensation range for this role. This range considers the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is defined as the Full Pay Range. The budgeted salary or hourly range that the University reasonably expects to pay for this position is defined as the Hiring Range. Placement within the Hiring Range is determined by internal equity, and relevant qualifications.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. The University will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current employee who was conditionally offered the position.

DRIVER'S LICENSE CHECK: Possession of a valid Driver's License is required for certain positions. Employees in positions that require a valid Driver’s License will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

PHYSICAL AND PSYCHOLOGICAL EXAMS: For certain positions typically in Public Safety, Facilities, Athletics and Information Technology Services departments, employment is contingent upon a candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Public Safety Officers, in addition to a pre-employment physical exam, will also be required to pass a psychological evaluation.

FOR MORE INFORMATION VISIT

Human Resources (redlands.edu)

SUBMISSION OF A RESUME OR APPLICATION INDICATES AGREEMENT THAT THE UNIVERSITY MAY VERIFY ANY AND ALL INFORMATION CONTAINED THEREIN.

MEMBERS OF UNDERREPRESENTED GROUPS ARE ENCOURAGED TO APPLY.

AN EQUAL OPPORTUNITY EMPLOYER

Salary : $69,225