What are the responsibilities and job description for the Patient Access Representative position at University of Rochester Medical Center?
oin Our Healthcare Team!
Are you passionate about patient care and administration? We're hiring Patient Access Representatives (Outpatient Access Representatives) to be a vital part of our team. This entry-level role is a fantastic way to start your career in healthcare administration. If you have excellent communication skills, attention to detail, and thrive in a dynamic environment, this role is for you!
Why Choose Us?
- Flexible Schedules: Enjoy work-life balance with set weekday shifts that fit your lifestyle.
Key Responsibilities:
- Warm Welcome: Greet and register patients, ensuring their comfort and confidentiality.
- Accurate Verification: Verify and maintain patient records.
- First Point of Contact: Handle calls, assess patient needs, and direct inquiries.
- Effective Communication: Relay essential medical info between patients and our healthcare team.
- Scheduling: Manage appointments and procedures with precision.
What We’re Looking For:
- Education: High school diploma or equivalent.
- Experience: 1 year in administrative or customer service roles.
- Skills: Independent work, multitasking, and computer proficiency.
- Interpersonal Skills: Exceptional customer service and dedication to patient satisfaction.
Apply today to kickstart your career in healthcare administration and find the perfect balance between work and life!
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.
Job Type: Full-time
Pay: $18.00 - $23.81 per hour
Expected hours: 40 per week
Benefits:
- 403(b) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Monday to Friday
- Morning shift
- Rotating weekends
Work Location: In person
Salary : $18 - $24
