What are the responsibilities and job description for the Patient Services Rep / PSR Gastro position at Utica Park Clinic?
Overview
We are looking for a day shift, full-time, Patient Services Rep to join our Gastro Team in Tulsa, OK.
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more
Your team is bigger than your department:
- Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
- Welcome patients and visitors by greeting them promptly and providing them courteous customerservice.
- Answer phone courteously, schedule/cancel appointments, take accurate messages and direct callsto the appropriate staff members.
- Review face sheet with patient at time of visit and has patient sign sheet verifying information.
- Maintain patient accounts by obtaining, recording and updating personal, financial and insuranceinformation into Epic.
- Receive payment for co-pays, co-insurance, and outstanding balances.
- Complete same day data entry (TES) including use of proper ICD-10 and CPT codes, balancingbank deposit against charges posted and correcting all coding and registration edits.
- Monitor and maintain waiting room and work area to ensure a clean and professionalenvironment.
- Is knowledgeable of the location and contents of the SDS manual.
- Limit access to patient/employees information on a job related need to know basis.
- Demonstrate effective verbal and written communication.
Qualifications
Job Requirements:
- High School Diploma or GED
Preferred Job Requirements:
- Previous customer service experience
- Previous medical office experience
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