What are the responsibilities and job description for the Customer Service Representative (Graveyard Shift) position at Valley Pacific Petroleum Services?
Job Details
Description
Valley Pacific Petroleum Services, Inc. is looking for a qualified candidate to join our team as a Customer Service Representative for the graveyard shift, from 9:30 PM to 6:00 AM, at our Santa Maria location. The Customer Service Representative operates a retail facility by providing top notch customer service, while accurately transacting sales of fuel and merchandise. The role involves working in a quiet environment during certain times, but candidates must be proactive and able to stay productive by completing necessary tasks during downtime.
Key Responsibilities:
- Always provides top quality customer service to every customer.
- Performs daily station cleaning and maintains a safe work environment.
- Complies with company standards on carding customer for all age restricted products.
- Prepares food & drinks, cleans, stocks, and maintains food prep area in compliance with health codes.
- Stocks and merchandise as instructed by management.
- Conducts Loss Prevention Observations, Loss Investigation and Near Loss Investigations.
- Be proactive and stay productive even during slow periods (e.g., organizing, restocking, completing tasks from management).
- Monitor and ensure the smooth operation of all systems and processes during quiet periods.
Qualifications
Required Skills/Experience:
- Strong interpersonal, problem-solving, and communication skills.
- Ability to work independently and unsupervised in both a fast-paced environment and during slower periods.
- Ability to stay engaged and manage time effectively during slow periods with minimal customer traffic.
- Ability to work standing without defined break periods and occasionally work extended shifts as assigned by management.
- Ability to bend, twist and lift at least 50 lbs. in narrow spaces.
- Ability to work in varying outdoor climates and in-store cooler environments.
- Ability to work flexible schedules, including nights and weekends.
Compensation and Benefits:
- Pay range from $18.65 to $20.65 per hour
- Medical/Dental/Life Insurance/401K Match
- Paid Time Off
- Plus, more!
All offers of employment are contingent upon the successful completion of a pre-employment drug and background screen.
Valley Pacific is an equal opportunity employer.
Salary : $19 - $21
