What are the responsibilities and job description for the Bilingual Administrative Assistant position at Valverde Law PLLC?
English & Spanish fluency in reading, writing, and speaking is REQUIRED.
Job Overview: We are seeking a highly organized and detail-oriented individual to join our team as an Intake Specialist. As an Intake Specialist, you will play a crucial role in providing administrative support and ensuring smooth operations in our law firm. This is a full-time position.
Duties:
- Schedule and coordinate consultations for prospective clients
- Collect, verify and analyze prospective client information
- Enter prospective client data accurately into customer relationship management program
- Assist with legal administrative tasks, such as filing, faxing, and scanning documents
- Answer phone calls and respond to inquiries from prospective customers
- Send and receive retainer agreements to prospective clients
- Follow up with prospective clients
- Provide exceptional customer service to clients, ensuring their needs are met promptly and professionally
- Collaborate with the front desk team to ensure efficient prospective client flow and minimize wait times
Requirements:
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Exceptional attention to detail and accuracy in data entry
- Strong communication skills, both verbal and written
- Ability to maintain confidentiality of customer information
- Ability to utilize various software programs related to the position
*Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor. If you meet the requirements above and are looking for a challenging yet rewarding opportunity in the legal industry, we encourage you to apply for the position of Intake Specialist. Please submit your resume and cover letter for consideration.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Language:
- Spanish fluently? (Required)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Virginia Beach, VA 23452: Relocate before starting work (Required)
Work Location: In person
Salary : $15