What are the responsibilities and job description for the Implementation Consultant I-1 position at Vertafore?
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!
We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.
$24.04/hr Bonus
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
JOB DESCRIPTION
Vertafore Professional Services Organization is looking for dynamic and passionate people to join our team! As a new Implementation Consultant, you will develop market leading skills that will launch your career growth aligned with your professional aspirations.
Vertafore Implementation Consultants are trusted advisors combining project management, configuration, data conversion, training, and business expertise to guide our customers through the process of software implementation and achieve customer success.
Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across multiple Vertafore products and competencies such as project management, data conversion, and training.
You will be part of a strong Professional Services team that is here to support a career path that is aligned with your professional aspirations as you develop deep competency in project management, data conversions, or training over time.
You will start your career in our Denver Delivery Center building skills and working in our high volume, SaaS based implementation practice. As you develop deeper industry, business, & competency expertise you will have the opportunity to grow into our enterprise implementation practices leading very large and complex customer engagements.
The right candidate will thrive on making everyone around them better, enthusiastically meet goals, and are motivated by team accomplishment over individual accolades.
Core requirements and responsibilities:
Essential job functions included but are not limited to the following:
Become a subject matter expert with our products, methodology, and P&C business operations
Work within and across teams implementing Vertafore products and delivering Professional Services
Manage and execute the project from beginning to end and will act as the liaison between customer and internal teams
Communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality
Execute data conversion tasks, author project deliverables, and provide application configuration consulting throughout the project lifecycle
Manage multiple training engagements concurrently
Conduct presentations and educational sessions
Deliver both in-person and remote training sessions
Partner with clients to ensure training events are well-planned from start to finish
Provide complete and concise internal reporting for all engagements
Commit to improve existing skills, and develop new skills on an ongoing basis
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com
Just a note, this contact information is for accommodation requests only.
Knowledge, Skills and Abilities:
Strong knowledge of P&C insurance business practices and independent insurance agency markets
Eager for challenges that explore your full potential and want to develop market leading skills that will accelerate your career growth and progressions
Passionate about continuously learning new technologies and skills.
Highly organized and have ability to manage projects including
Proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly
Proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely.
Ability to deliver onsite and remote consultative training for a wide variety of product capabilities, from agency management systems to content & workflows.
Thrive in a challenging environment, helping users adopt new technology that impacts every element of their day to day work.
Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution
Ability to effectively prioritize workload and tasks to meet deadlines
Excellent presentation and communications skills, both written and verbal
Outstanding time management skills
Ability to be creative and innovative
Flexible, easily adaptable to change
Qualifications:
2 years of experience in the P&C insurance industry preferred
2 years of experience in training and education preferred
Prior insurance industry experience and knowledge preferred
You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers
Additional Requirements and Details:
Travel required up to 10% of the time.
Occasional lifting and/or moving up to 10 pounds.
Frequent repetitive hand and arm movements required to operate a computer.
Specific vision abilities required by this job include close vision (working on a computer, etc.).
Frequent sitting and/or standing.
THE VERTAFORE STORY
Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.
The Vertafore Way
Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.
- Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.
- Win Together: We work together as one team, showing empathy and respect along the way.
- Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.
- Say It, Do It: We honor every one of our commitments because integrity is important to us.
- Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.
- We Love Insurance: We appreciate the impact insurance has on the world.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
