Bartender

JOB DESCRIPTION: Bartender

POSITION SUMMARY

This position is responsible for providing bar service that is fast, friendly, efficient and professional, while maintaining all sanitation standards.

The Bartender is responsible to prepare and serve drinks to customers. able to mix and match ingredients in order to create classic and innovative drinks in accordance with customers’ needs and expectations. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential Duties:

1. Provides prompt, accurate service to all bar guests and other service personnel.
2. Is attentive to guests’ needs, such as keeping beverages full, serving condiments before food is delivered, checking back with guests within two minutes of delivering food to insure guest satisfaction, anticipating guests' needs before being asked.
3. Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes. Prepares alcohol or non-alcoholic beverages.

Job Duties and Responsibilities:

• Knows liquor brands, mixers, recipes, etc. and conforms to hotel's beverage control policies, including portion control.
• Adheres to local liquor laws, company policies, and Alcohol Awareness programs, including verifying consumer age, etc.
• Informs manager of any quality issues.
• Busses as necessary to maintain proper presentation on tables and at bar.
• Presents accurate guest checks promptly. Accurately reports sales and gratuities. Complies with gratuity procedures established by company policy.
• Complies with credit procedures related to running tabs. Verifies guest room keys for room charges.
• Performs running sidework and closing sidework duties. Performs opening prep work, including fruit garnish, pre-mixers, etc.
• Performs cashiering functions, including cash drawer reconciliation, posting checks, balances end-of-shift work, etc.
• Completes daily liquor requisition with supervisor.
• Secures beer, liquor and wine at the close of the day.
• Adheres to sanitation standards.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with guests and coworkers and including the ability to communicate effectively and remain calm and courteous under pressure.
• Respectfully takes direction from supervisor.
• Complies with all safety policies, practices and procedures and reports all unsafe activities to supervisor.
• Participates in proactive team efforts to achieve hotel and company goals.
• Provides leadership to others through example and sharing of knowledge and skills.
• Performs other duties as assigned.

Vesta Hospitality’s focus areas are:

Our Teams | Our Guests | Financial Responsibilities | Our Revenue | Responsible Business

Sample standards of measurement are:

Flow Through and Cash Flow, inspection and audit results, forecasting accuracy, accurate and timely data processing, Guest Satisfaction Score, A/R collection status and others.

QUALIFICATIONS

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Education and/or Experience:

A minimum of a high school diploma or general education degree (GED) plus two years related banquet/catering experience.

Language Skills:

Must be able to read, write and speak English. Must be able to read and interpret simple and complex documents, reports, manuals and correspondence. Must be able to write simple and complex documents, reports, and correspondence. Must be able to speak effectively with clear speech to individuals and groups. Multilingual skills helpful but not required.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills:

Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.

Reasoning Ability:

Must be able to apply common-sense logic and understanding to carry out instructions provided in written and/or oral form. Must have the ability to solve problems involving several variables in given situations and interpret a variety of instructions provided in written and/or oral form. Must be able to demonstrate effective interpersonal skills, sound judgment and decision-making.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical demands described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

The associate must frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds and in rare occasions lift up to 100 pounds. While performing the duties of this job, the associate is regularly required to stand, talk, hear and walk; reach with hands and arms; use hands to finger, handle or feel. The associate is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell, and navigate through tight spaces. The associate is occasionally required to sit. The associates must be able to read, see (close, distance and peripheral vision), adjust focus and apply depth and perception vision.

The work environment described here is representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and position requirements.

While performing the duties of this job, the associate is occasionally exposed to work near moving mechanical parts, outdoor weather conditions, wet or humid conditions (non-weather) and toxic or caustic chemicals. In rare occasions, the associate is required to work in high, precarious places. The noise level in the work environment is usually moderate.