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A Victorias Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary responsibilities:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability.
All store leadership team responsibilities include:
-lead and demonstrate company values within the store
-deliver exceptional customer experiences in the role of the customer sales lead through coaching, team selling, zoning, and personalLY selling
- linking results to behaviors and actions to drive top-line sales
-managing labor hours within the store to drive top line sales and profit.
-owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
-collaborating with sales leadership team to ensure seamless communication and execution of required actions of the brand
Job Type: Full-time
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
Work Location: One location
Full Time
Retail
$80k-118k (estimate)
01/28/2023
02/25/2023
careers.lb.com
CALGARY, ALBERTA
1,000 - 3,000
2010
$50M - $200M
Retail
The job skills required for Customer experience lead (operations) include Planning, Leadership, Life Insurance, Presentation, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer experience lead (operations). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer experience lead (operations). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer experience lead (operations) positions, which can be used as a reference in future career path planning. As a Customer experience lead (operations), it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer experience lead (operations). You can explore the career advancement for a Customer experience lead (operations) below and select your interested title to get hiring information.