General Manager (GM)

Job Title: General Manager of Giardina’s

Reports to: General Manager of The Alluvian Hotel

FLSA Category: Exempt/Salary Position

Compensation: $80,000 to $110,000 commensurate with experience

Relocation: Relocation Assistance Provided

Location: Giardina’s

314 Howard Street

Greenwood, Mississippi 38930



About Giardina’s:

Giardina’s, founded in 1936, is one of the Mississippi Delta’s most historic restaurants. In Greenwood, Mississippi’s downtown luxury Alluvian Hotel, Giardina’s provides a distinctive blend of sophistication, elegance, and warmth in a casual atmosphere. Giardina’s is famous for its steaks, seafood, Italian cuisine, and premium liquors, wines, and liqueurs. Giardina’s unique setting consists of fourteen private booths and a large dining room open to a beautiful courtyard. The restaurant’s interior space and state-of-the-art kitchen were designed by world-renowned architects. The Giardina’s restaurant and in-room dining are open Monday through Saturday, and event services are available as needed.

The Alluvian Hotel, including Giardina’s, is a subsidiary of Viking Range, LLC, a leading industry provider of professional-grade appliances for home kitchens. For more information on the Alluvian Hotel and Giardina’s, visit their website at https://www.thealluvian.com/giardina.

Position Summary:

The General Manager will have full responsibility over all operations of Giardina’s, including dining and bar service and culinary operations for the restaurant, events, and in-room dining. The General Manager will also have fiscal responsibility for the budget and managing inventories. The General Manager is responsible for creating, leading, overseeing, developing, coaching, and assisting a team in delivering exceptional service, food, and experiences for those dining at the restaurant, staying at the hotel, attending events, or using in-room dining services.

Essential Duties:

• Lead, oversee, and assist with all food and beverage operations, including restaurant front-of-house and back-of-house operations, event culinary and dining service, and in-room dining.
• Lead, oversee, train, develop, coach, and assist the food and beverage team, including the Executive Chef, Assistant Restaurant Manager, and bar and service team, ensuring exceptional service and quality in all aspects of food and service.
• Lead, oversee, motivate, and assist in all a la carte, event, and in-room dining and beverage services, ensuring consistency, quality, and timeliness.
• Ensure continuous and consistent quality and improvement in food and service by implementing training programs, setting clear expectations, and intervening when issues arise.
• Develop, promote, and ensure a cooperative working environment with all staff and departments.
• Utilize tools and resources to evaluate and measure feedback on food quality and service to evaluate performance and refine the culinary, dining, and beverage experience.
• Develop, recommend, and manage the restaurant’s budget and oversee financial performance by increasing revenue, managing food and beverage costs, and controlling labor, inventory, and maintenance expenses.
• Be visible to patrons by greeting and visiting tables to ensure a welcoming environment and that the dining experience meets or exceeds expectations. If issues do arise, ensure necessary corrective action is taken.
• Help promote and market the restaurant, including developing promotions and assisting with social media and other marketing tactics.
• Serve as liaison between the restaurant and the hotel amenities and parent company.
• Attend and participate in the Banquet & Event meetings (BEO) and communicate all catering and event needs to the restaurant team.
• Manage all beverages, including serving as the primary liaison with Mississippi Alcohol and Beverage Control (ABC), creating the wine list, placing orders on a timely basis, and maintaining sufficient inventory.
• Arbitrate guest charge disputes
• Manage the restaurant POS (Toast) and reservation system (OpenTable), including vendor relations, and handle all system updates and changes.
• Ensure Giardina’s compliance with all local, state, and federal regulations and licenses, including completing and maintaining applications for all licenses for Giardina’s
• Be Giardina’s public representative in the community and when attending government, civic, and private functions.

Qualifications:

• Leadership experience in a restaurant, overseeing FOH and BOH operations for a la carte and banquet service.
• Experience in training, coaching, and leading food service and bartending staff.
• Working knowledge of beers, wines, and spirits.
• Strong financial acumen in developing and managing budgets, revenues, and expenses.
• Engaging personality and willingness to be present with guests and employees.
• Thorough understanding of all regulatory requirements about foods, beverages, and services.
• Proficient in Microsoft Office, including Word, Outlook, Excel, and PowerPoint, as well as POS and reservation systems.
• A college degree in hospitality, business, or related or commensurate experience is required.

Benefits:

• Health Insurance Program - participation in the group health insurance program, including medical, dental, and vision coverage.
• 401k Retirement Plan – participation in the 401k retirement plan after hire that provides a matching contribution of 50% up to 4% of your contribution.
• Life Insurance – paid coverage of 1 times the annual base salary.
• Disability Insurance – paid coverage for Short-Term Disability equal to 60% of annual base salary and Long-Term Disability equal to 40% of annual base salary.
• Educational Assistance – tuition reimbursement for approved courses/degree programs.
• Paid Time Off – generous paid time off accrual, with up to 14 days the first year.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• Day shift
• Night shift

Ability to Relocate:

• Greenwood, MS 38930: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000 - $110,000