Business Analyst

Title: Business Analyst

State Role Title: Financial Services Specialist II / 19032

Hiring Range: $54,418 - $63,000 annually

Pay Band:

Agency: Virginia Employment Commission

Location: VEC CENTRAL OFFICE

Agency Website: https://www.vec.virginia.gov/

Recruitment Type: General Public - G

Job Duties

Provides business analysis and communication support to Unemployment Insurance (UI) leadership, end users, information technology (IT) staff and external partners related to business process improvements and implementation using UI systems.

Acts as the liaison between UI Tax management end users and IT development staff on project prioritization, system functionality, user needs and requirements, implementation and testing of system enhancements, evaluation and maintenance.

Minimum Qualifications

Knowledge of internal controls, particularly related to an automated environment; UI Tax processes and procedures; quality assurance techniques; system life cycles, design concepts and methodologies; and information security standards.

Strong oral and written communication, analytical, project management and evaluation, and data management skills.

Demonstrated ability to understand and apply UI Tax policies and procedures; analyze existing business processes and recommend changes for increased efficiency and/or accuracy; develop user solutions and resolve user problems; take initiative and recommend effective business solutions; work effectively with business users and IT staff to research, document, and resolve issues; create business requirements documents, detailed functional design documents, test plans and test cases, user training documents and implementation documentation; and conduct training.

Must successfully complete an FBI fingerprint background investigation, state law enforcement background check, and citizenship/residency validation of the subject’s eligibility to legally work in the United States (e.g., a United States citizen or foreign citizen with the necessary authorization). Subsequent reinvestigation(s) must be conducted within 5 years from the date of the previous background investigation.

Additional Considerations

Education, experience, and/or training in Information Technology, Computer Science, Accounting, or related field.

Considerable experience using and supporting Tax system applications.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

The Virginia Employment Commission Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

Applications are not accepted after the recruitment closing date.

Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.

This website will provide a confirmation of receipt when the application is submitted for consideration.

For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone.

Auxiliary Aids and Services are available upon request to individuals with disabilities.
Applicants needing accommodations should contact the Human Resource office for additional information.

The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: VEC will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.