What are the responsibilities and job description for the Client Service Manager position at VirtualVocations?
A company is looking for a Client Service Manager (CSM) to manage and grow client relationships.Key ResponsibilitiesDevelop strong partnerships with corporate and academic clients to ensure positive customer experiencesOversee the execution of training programs, ensuring smooth delivery for both in-person and virtual sessionsServe as the primary connection between Business Development and Client Success, ensuring smooth transitions and ongoing client supportRequired Qualifications1-3 years of experience in client services, preferably in finance or higher educationProficiency in the Microsoft Ecosystem (Excel, Word, Outlook, Teams)Strong project management abilities to handle multiple priorities effectivelyAbility to write professional client correspondence with clarity and professionalismLocated in specific states or working remotely from designated areas
