Company Description

More than 300,000 users coast to coast leverage Volo to organize, meet, communicate, and play within their community through sports and social activities. Whether it's a performance sport like soccer or a virtual activity like cornhole, Volo provides something real--real interaction, real activity, real fun, and real impact.

Volo is a movement—for people and by people who want to connect more meaningfully to each other. 

More Than a Job

• Annual company events such as Summit Retreat & Volo Games Field Day

• Healthcare and 401k benefits available

• Free sports leagues & events

• Company Memorabilia

Proof We Are Awesome

• Ranked Among Inc-5000 Fastest Growing Companies

• Serving more than 19,000 kids in free youth programs

• Over 300,000 Adult Participants Nationwide

• 9 City Markets & Counting...

If you have a desire to make a difference through community and sports, Volo could be your next and final career destination. Come fly with us.

Job Description

Daily Sports Product

• Lead the local Pick Ups, Daily Play, Tournament & Private Event/Rental Programs 
• Work with National operation teams to determine programming needs 
• Assure quality control and strength of daily sports programs 
• Analyze past signups and pricing to fine tune daily sports offerings 
• Work closely with the national Volo Pass team for membership tie-ins 
• Spearhead efforts to grow the local daily sports program user base

Customer Service

• Resolve any emerging problems that our customers might face with accuracy and efficiency
• Anticipate and provide proactive solutions to prevent problems from arising in the future
• Train local teams to provide excellent on -site experience 
• Monitor player experience feedback and run focus groups to improve product 
• Provide onsite and online customer service 

Operations

• Assure quality control and strength of programs through site visits and serve as a site lead for programs whenever necessary
• Support on-field game day operations of daily sports programming
• Build game schedules
• Make weather decisions, communicate to players & reschedule games accordingly
• Update the daily program planning sheet 
• Update Website - programs, rules, venues, policies
• Assist with the training of part-time staff on the execution of daily sports programming

Qualifications

MUST-HAVES

• Minimum of 1-3 years of professional experience
• Ability to work nights and weekends
• Can coordinate organizational tools and resources effectively and comfortably 
• Can navigate a fast-paced, ever-changing environment with minimal supervision
• Excellent written and verbal communication skills
• Dynamic personality interested in working in, and contributing to, a fun and active sporting environment

“WOW” US WITH ...

• Experience in sport or event management and/or business development capacity
• Excellent organization skills 

Ready to join our team? What are you waiting for?!

Additional Information

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.

Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.

Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume here and we'll contact you when there's a match!