Case Manager - LEAD Program - CADC or MHRT

Are you a Certified Alcohol and Drug Counselor (CADC) eager to leverage your licensure in a fresh and innovative way? Or, do you have excellent case management experience and are looking for an exciting new opportunity? Do you have a MHRT certification with the experience and drive to want to help others? Join our Deflection team and assist in diverting individuals from incarceration while delivering essential SUD services.

Volunteers of America Northern New England, a wonderful not-for-profit that has been growing and serving Maine and New England local communities for over thirty years, is seeking a self-motivated and passionate individual to be part of our Community Justice team! The candidate will actively participate in the LEAD program by working with eligible individuals, connecting them to intensive case management services and deflecting them away from incarceration, as well as training all sworn personnel in the principles of harm reduction and LEAD. Volunteers of America Northern New England is proud to be a Great Place to Work-Certified organization through May 2025!

Full-time benefits: VOA is pleased to offer individual medical insurance at under $20/pay period for full-time employees! This is a great way to keep more of your hard-earned pay in your bank! We also offer other tiers of medical coverage for partners and family groups. We offer trend-setting competitive wages, generous PTO, earned sick time, earned sabbaticals, HSA (VOA will pay annually into the HSA to help subvert medical costs), FSA, vision, dental with ortho (adults and children), amazing discounts, FitBit & FitBit app subscriptions via our partnership, retirement account, life insurance, career growth and development opportunities, gym/wellness activity reimbursement, and so much more! This posted full-time position qualifies!

Candidates must have good verbal and written communication skills and be sufficient in working on the internet and in Microsoft Word as a routine part of daily work activities. Qualifications include possessing a CADC, or a MHRT, or Case Management experience. Must have at least one year of case management experience. Must have own vehicle and valid Maine driver’s license as travel is required to assist clients, attend client meetings, training, or other events. Please see Education, Experience, and Qualifications section below for a more comprehensive list of preferred or required job qualifications.

Position Overview: The Law Enforcement Assisted Diversion (LEAD) Case Manager (CM) is responsible for co- response with law enforcement (LE) and follow up referrals from LE to calls for services primarily related to substance use disorder (SUD) and co-occurring disorders. The CM provides SUD assessment and criminogenic risks; and connects individuals to services based off assessments. The CM assists residents with employment, housing, treatment, living skills and other issues for ensuring a successful transition into the community. Other duties include but are not limited to establishing and maintaining productive relationships with clients and their families, keeping case records, group facilitation of skill and cognitively based programs, and ensuring all activities are conducted in compliance with the funding source, program, and agency policies and procedures.

Essential Job Functions:

1. Provides case management services to assist in the diversion and deflection programs and transitions from jail and upon release.

2. Work in collaboration with diversion program manager, reentry programs manager and director of community justice programs to assist in connecting individuals booked into regional jails to either post releases services if bailed, post incarceration or on pre-trial status.

3. Manage client caseload assigned according to the program contract.

4. Assess clients using Sud assessments and criminogenic risk assessments.

5. Model appropriate behavior and maintain appropriate boundaries.

6. Build positive working relationships with clients while they are at the program.

7. Work cooperatively and coordinate with the program staff on all aspects of the Aftercare case plan.

8. Facilitate support groups as designated by the program director to address risk factors of residents.

9. Provide mentoring and support for the clients participating in the program.

10. Maintain accurate, up-to-date case records, logs and reports and submit to the Program Director.

11. Develop and maintain awareness of community resources to pursue programming and resource opportunities. Provide referrals to community resources as needed.

12. Participate in and contribute to other duties and responsibilities as assigned.

13. Complete client assessments as and when required.

14. Identify significant supports needed and develop a comprehensive, non-redundant case plan that addresses criminogenic risk factors and reflects contributions from multiple service providers, and modify the plan as client circumstances, policy mandates and needs dictate.

15. Ensure provision of gender responsive client services according to the case plan, including services such as drug and alcohol counseling/referrals and workshops, drug screening and monitoring, job development, and referral to community resources, and document those activities in each client’s case file.

16. Involve the client’s family with permission and where appropriate in the case management process.

17. Instruct clients in basic financial skills, including budgeting, savings, fiscal responsibility, and mechanisms to develop and build credit.

18. Assist clients in dealing with their total health concerns and teaching about the effective utilization or established health agencies and providing appropriate referrals for release.

19. Complete comprehensive discharge plan.

20. Provide intervention services to clients in the program service area.

21. Coordinate and facilitate cognitive/behavioral and life skills groups for clients.

22. Maintains positive working relationships both internal and external.

23. Represent the agency in collaborating with other community-based agencies to expand service networks.

Education, Experience, and Qualifications:

1. Bachelor’s degree in addiction and/or social services or related field preferred.

2. CADC/LADC licensure in the state of Maine, preferred.

3. MHRT/C certification in the state of Maine, preferred.

4. Case management experience in lieu of certification.

4. A minimum of one year of relevant, transferable experience as a case manager is required; experience working with a program-defined population is preferred.

5. Four years of experience working within the relevant field of services may be considered in lieu of a bachelor’s degree preference, or any combination of experience, training and education that effectively demonstrates required knowledge, skills, and abilities.

6. Experience in individual case planning and management, resource development, and group facilitation.

7. Ability to motivate a challenging population and achieve self-sufficiency outcomes.

8. Excellent written, oral, organizational, and record-keeping skills.

9. Ability to work flexible hours including some evenings and weekends.

10. A valid state of Maine driver’s license, a safe driving record and a reliable vehicle is required.

11. Strong computer skills, proficiency in Microsoft Word, Excel, Outlook.

We are an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Now is the BEST time to become an extremely high-valued member of the greater VOA team! We are constantly expanding our community efforts and reach, expanding our amazing benefits, and growing and celebrating our deep culture of inclusivity for all!

APPLY TODAY!!!

Job Type: Full-time

Pay: Up to $27.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Loan repayment program
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Case management: 1 year (Preferred)

License/Certification:

• Maine Drivers Licensed (Required)

Work Location: In person

Salary : $20 - $27