What are the responsibilities and job description for the Clinical Manager/Medical Assistant position at Waco Gastroenterology Associates?
CLINICAL MEDICAL ASSISTANT MANAGER
Overview
We are seeking a strong and experienced on-site Clinic Manager to plan and oversee the operations of our Medical Assistants and clinical staff. The ideal candidate will have expertise in clinical leadership that will ensure excellent patient care and exceed patient customer service while working closely with administrative operational leadership and physician services.
Responsibilities
- Supervise clinical staff and ensure smooth daily operations
- Manage patient scheduling and flow to optimize efficiency
- Manage clinical staff scheduling and PTO requests
- Implement and maintain clinic policies and procedures in compliance with HIPAA regulations
- Monitor and manage patient portal and self-scheduling modules
- Ability to assist with STAT scheduling
- Maintain a professional working relationship with hospital GI lab centers
- Collaborate with healthcare providers to deliver high-quality patient care
- Monitor back-office department workflows and team engagement
- Develop strategies to enhance clinic performance and patient satisfaction
- Proactively address issues and assist staff and patients to help the clinic run smoothly
- Hire and train new staff members
- Plan and lead staff huddle meetings
- Monitor and maintain staff credentials and licensures to maintain compliance
Qualifications
- Minimum 5 years previous experience managing within a clinic or similar healthcare facility
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- Solve patient problems or concerns in a professional and courteous manner
- Ability to lead and motivate a team to achieve operational goals
- Bachelor's degree or Medical Assistant Certified
- EPIC and Modmed EHR are a plus
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $24