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Clinical Manager/Medical Assistant

Waco Gastroenterology Associates
Waco, TX Full Time
POSTED ON 12/11/2024 CLOSED ON 2/5/2025

What are the responsibilities and job description for the Clinical Manager/Medical Assistant position at Waco Gastroenterology Associates?

CLINICAL MEDICAL ASSISTANT MANAGER

Overview

We are seeking a strong and experienced on-site Clinic Manager to plan and oversee the operations of our Medical Assistants and clinical staff. The ideal candidate will have expertise in clinical leadership that will ensure excellent patient care and exceed patient customer service while working closely with administrative operational leadership and physician services.

Responsibilities

  • Supervise clinical staff and ensure smooth daily operations
  • Manage patient scheduling and flow to optimize efficiency
  • Manage clinical staff scheduling and PTO requests
  • Implement and maintain clinic policies and procedures in compliance with HIPAA regulations
  • Monitor and manage patient portal and self-scheduling modules
  • Ability to assist with STAT scheduling
  • Maintain a professional working relationship with hospital GI lab centers
  • Collaborate with healthcare providers to deliver high-quality patient care
  • Monitor back-office department workflows and team engagement
  • Develop strategies to enhance clinic performance and patient satisfaction
  • Proactively address issues and assist staff and patients to help the clinic run smoothly
  • Hire and train new staff members
  • Plan and lead staff huddle meetings
  • Monitor and maintain staff credentials and licensures to maintain compliance

Qualifications

  • Minimum 5 years previous experience managing within a clinic or similar healthcare facility
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills
  • Solve patient problems or concerns in a professional and courteous manner
  • Ability to lead and motivate a team to achieve operational goals
  • Bachelor's degree or Medical Assistant Certified
  • EPIC and Modmed EHR are a plus

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: In person

Salary : $24

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